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December 2023 by Amos Fiocchi
Fantastic sales process that served as more of a tailored “education” than a sales pitch. Communication and the delivery process also just as excellent. Very happy!
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August 2023 by Paul Manssen
They make very good mattresses but very pricey.
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May 2023 by Eric Linn-Miller
Our family has purchased several varieties of Verlo mattresses over the past decade at Ft Atkinson location. We always find the staff friendly, knowledgeable, and good listeners. And we love the comfort and durability with a Verlo mattress. A very pleasant shopping experience.
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October 2022 by Libby Ehrke
I can't say enough great things about my experience at Verlo!Knowledge & Helpful Staff: Brittany was extremely friendly, helpful, and patient in fitting my husband and me into a new bed. She helped educate us on the different collections and types of beds Verlo offers - so many great options! We chose to have our bed delivered which was a seamless process. The team who delivered our bed were great. They had to accommodate the low ceilings in our stairway and made it look easy! They set everything up perfectly and ensured we were happy.Quality: I haven't slept this good in a LONG time. Our bed feels tailored precisely to our variety of needs and wants. We wanted a bed that was plush but not too plush, firm but not too firm, and would keep us cool throughout the night. We got exactly that! Our new bed is comfortable, supportive, and durable. We actually stay asleep during the night (I didn't realize how much tossing and turning we did due to an old mattress.) They also offer comfort adjustment to make your mattress softer or firmer if your preferences or needs change. I don't see us needing to use that service because we are so happy!Service & Communication: On top of the top-notch quality, helpful staff, they have exceptional communication and service. During our shopping experience, Brittany asked what problems we currently have with the bed and if we experience any aches or pains when sleeping. She went above and beyond to find our exact wants and needs! Brittany helped us pick the best mattress for our body type, sleeping style, and comfort preferences, all within our budget.Overall, we could not be happier with our purchase from Verlo. We will absolutely be recommending it to everyone we know. Thank you so much, Verlo team!
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April 2022 by Brooke Kopps
Kim was amazing! He took the time to make sure we got the best fitting bed for us! I love shopping local as well! We can not wait to get better night sleeps thanks to Verlo! Highly recommend! Make this your first stop!
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October 2021 by Larry Kizewski
We needed a same day build in a twin sized mattress for our special needs dog as he has to sleep on the floor and his air mattress quit on him. We didn't call Adell until 11:00 A.M. on Wednesday morning and he accommodated us by special building one for us on the same day we ordered it. It needed to be a certain height for our dog as he has a lot of medical problems. We have been buying from Verlo now for 24 years and have never been disappointed. Many thanks to Adell and the mattress building crew for taking special care of our needs. Customer service was way beyond phenomenal. You just can't beat locally produced products. Our dog, Ned, slept like a baby last night.
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May 2021 by Liam Mulcahy
Very nice selection, friendly employees, very clean and cool decorations.
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March 2021 by Jennie Bartman
We’ve been buying our mattresses from Fort Atkinson Verlo for years. Wonderful sales force and service. They aren’t just in it for the sale. They want you to get what is right for you - asking questions to find out what you want.
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January 2021 by Sue Jameson
Great friendly place to buy a mattress. Very knowledgeable sales manager. Delivery was prompt and very polite. Set up was 10 min. Couldn't get any better.
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June 2020 by Anna Salameh
Excellent Service from Initial Call to Inquire about an Adjustable Bed to Speedy Delivery of our New Adjustable! My husband and I absolutely Love it and wish we could have bought one sooner! Highly recommend to anyone for Comfort and Relaxing! Thanks Again Verlo ?
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April 2020 by Judith Bauer
Kim was very nice, the delivery guys were great! Now we'll sleep on the sheets and new bed and tonight and find out!
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April 2020 by Tim F
After posting a 1 star review earlier, the manager at the Fort Atkinson store, Kim had me call him and was the nicest guy and handled a situation that had caused the disappointment and has restored my faith in the Verlo that we had been buying mattresses from for decades. Thank you manager Kim!
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April 2020 by Mike Bauer
Very nice experience would recommend to everyone
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December 2019 by Stanley Miller
We love our mattress! We took our time trying the different models. We weren't rushed or pressured. We liked the fact that our mattress can be adjusted for our comfort if need be.
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November 2019 by Brian Jira
Everything you need to know about mattresses