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September 2023 by Ambitious Queen 2002
Was supposed to open at 10 no one was there. Game back 30 minutes later its a sign that says in bathroom be right back. Waited no one answered the door.
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July 2023 by Rafael Otero
Friendly staff..Great place
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June 2023 by Imperfect Flower
First time coming to the store new Manger Tay was very nice & informative & took care of my refund with no problem. I recently stopped in and notice they layout change. Everything looks organized & accessible! Will be coming back again :)
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April 2023 by Sheyanne Swan
Second time I’ve tried going to this location and it is again closed. No correct hours are ever posted and half the time it is empty with no lights on or staff. Honestly just shut this location down, it’s such a waste of time for people who show up.
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March 2023 by Cole Adam
It’s 10:40. Sign says it opens at 10, door is locked and no one is here. Waste of my time. You could at least update your sign if you have weird hours.
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September 2022 by Joshua Xiong
Doors closed when it’s supposed to be open. No staff inside. Poor management. Location needs to be shut down.
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August 2022 by Sal Mosqueda
This is the second time I’ve been to this location in a month and both times the location was closed. Once, it was closed an hour earlier than what was posted on the door. Now I’m leaving again because I got here 5mins after 10am and the store is still not open.Wish I could give less stars seeing they can’t even bother to be open or just close for good already.
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January 2022 by Elena King
They have an Amazon locker my packages got delivered to. Took Amazon 3 days of attempting to deliver before they were able to, because this store was not open.I have tried to pick my package up the last two days. Again, never open.Hours on Google say open until 7pm (updated by business 4 weeks ago)Hours on Amazon say until 6 pm. Hours on door say until 6 pm. Closed everyday by 5:30.
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January 2022 by Andre Manns
The business hours for this location are listed 10-7 online. I got there at 5:50pm and it was closed. The sign on the entrance doors say 10-6 and on top of that there is another sign saying they are closed due to short staffing. My packages from Amazon were supposed to be delivered at this location but the driver couldn't gain access because it was closed. Someone could of at least made a message to notify customers when they call to acknowledge being closed so they don't have to waste time and gas. Someonefrom corporate should have notified Amazon so that their drivers didn't have to waste their time and gas delivering to a location that's closed. VERY UNPROFESSIONAL!
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January 2022 by Nicole Mueller
Love this location! Every time I go in everyone is so kind and helpful. I will continue to go to only this store because they are always so great!
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January 2022 by Latisha Rathell
New management at this location is making a huge difference....in a positive way. Back loving this location and impressed with the improved customer service.
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December 2021 by Cross Roads
This store has definitely taken a turn for the better since the new guy has taken over the store!
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November 2021 by Jimmy Cooper
Very frustrating when the doors are locked and no one is there during business hours. The least Management could do is to put up a sign saying if the store is open or not. I traveled 30+ minutes to get to this store only to find that my time was wasted. Do better.
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September 2021 by Cheryle Gray
What's going on?Doors are locked, but lights are on during business hours (2:50 pm). I waited for a half hour to pick up a delivery from Amazon, but no response in that time. There was also delivered package outside of the doors for someone else. I will never use this Amazon hub again!
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August 2021 by Jennifer
Last week the kid there checked me out and left out my bonus points which I pointed to and explained and even joked about a few times. He didn't add my points and didn't care- just said I can go online to do it myself. In-store purchases aren't online so I had to call. I loved the store but that was just lazy unnecessary.
