-
January 2024 by Geeta P.
great food good service I don't know what you guys do now pizza is test so great keep up good work
-
October 2023 by Max
We enjoy the pizza from here and order it regularly, but one thing I do not love is their crust. It's not like any other crust I've ever had on any pizza ever, and I wish it was more of a traditional thin or ny style crust. I also don't remember the crust being like this when we used to order from the Rosati's in the Madison area. The crust is kind of soft and when it comes it always seems undercooked both in color (white) and texture, even though I don't think it is, it's just their style. Putting it in the air fryer and cooking it longer always improves it. So, if you're reading this, I hope you'll consider a crust tweak in the future.
-
October 2023 by Carole W.
End of a long relationship with this local restaurant after a wait of 90 minutes, and a promise that the manager would call which never happened. Pizza not good enough to put up terrible delivery service....
-
September 2023 by Prasanta A.
We ordered a make your own Chicago style pizza with pepperoni, sausage, mushrooms, and black olives the other day, and went to pick it up. This location is just carry out, and you can pick up or get food delivered (there really isn't a place to sit. Good service. We brought the pizza home and it was good-good quality and taste. But, the sausage and mushrooms were sparse on the pizza! The pie is cut into large slices-we got the 14 inch-and you'd expect more than 1 or 2 pieces of sausage on each slice, but it was barely that. We were wondering-did they just forget to add the toppings? When you get a pizza and you're all standing around questioning what you ordered and what you got, well, then you know something's off. So despite the fact it tasted good, we felt that the ingredients we ordered were barely on the pizza. It's disappointing to order toppings on a pizza and have those toppings barely present! So, while that was a disappointment (we've ordered from Rosati's many times before), and will probably will do so again, next time we will have to ask about the quantity of ingredients. I'm torn on what rating to give. On taste I'd say 4. But given the topping issue, I'd have to say a 2-3, because it wasn't just one topping that was scarce, but both the mushrooms and sausage. So overall, I have to rate this lower putting all those factors together. I'd like to bump this up next time!
-
September 2023 by Rachael And Mike F.
We pick up and/or get delivery. Always hot and fresh. We usually get thin crust and The salads are good too!
-
July 2023 by Warren D.
Date of visit: June 24, 2023We have a standing pizza night with another family where we take turns trying a pizza from the hosting family's side of town. June was our turn and we decided to try Rosati's since we hadn't had it in quite some time.Online ordering was a breeze and thankfully the construction in the area didn't add too much time to my commute over there. Unfortunately the estimate for the order was not accurate as I had to wait for a good 15 minutes beyond the time I was advised to arrive for my order to be ready. Complicating matters was that the counter person did not speak much English and struggled to assist with order retrieval.I sat on the bench in the restaurant while observing two of the most annoying people on the face of the planet trying to pick up their order. Neither of them had called the order in, nor did they know whose name it was under or the phone number for the order in question. They tried "Colleen." Or "Dave." Or "Adi." None of these resulted in any matches and they then called whomever they believed placed the order to find out what name it was under and what the order consisted of. While none of this was the restaurant's fault, I mention it because had staff been better versed in the local language, they could have asked the cast from "**** and Dumber" to step aside while they figured out how placed the order so they could assist other customers in the line that was now out the door of the small waiting area.I did finally get my pizza and it was a mixed bag. The pizza itself was good, though it had a hint of some sort of spice in the sauce or cheese that I couldn't quite put my finger on. Some of us didn't mind it while others were not a fan. The cheesy bread was quite good and disappeared fast while the mozzarella sticks were awful, cold and lacking any flavor. Definitely could have made better ones at home in the air fryer for less.
-
July 2023 by Juanita Rodriguez
Manager Pam is awesome. I had some hiccups while placing my order and she fixed it. Pizzas were delivered on time. Thanks Pam.
-
July 2023 by Hilda A.
Ordered a 16 inch fab 4 pizza and a 14 inch double sausage pizza with a 10 % off coupon on my complete order. Received a 16 inch sausage pizza -no double sausage, and a 14 inch fab 4 pizza which were the reversed sizes. The cashier could not figure out how the coupon worked so I paid $47.21 which was the original cost for my original order without the coupon. I did not open the boxes to see that my order was correct. Was also told they only have thin or double dough crust. Rosati's has really gone down.
-
June 2023 by Matthew S.
It used to be good a few months back. My last order was a pizza that came without cheese on it. Just literally no cheese. So it was Luke warm vegetables on pizza dough.
-
June 2023 by Aaron Moeser
Placed an order for delivery and was told 45-60 minutes. After 75 minutes I called and the woman who answered told me it was already delivered and the processed to argue with me then hung up. It still has not been delivered. Terrible serviceFive days later still don’t have my money back and can’t get these clowns to call me back
-
June 2023 by Scott R.
Had a few issues a few years ago, but have been getting beef sandwiches and pizza every week lately. Service has been great, food is excellent. The young woman delivery driver always smiles and is awesome, so tip her well. She deserves it.
-
June 2023 by W8525DPaaronm
Places an order for delivery and was told 45-60 minutes for delivery. After 75 minutes I called and the woman who answered proceeded to argue with me that my ordered had already been delivered and hung up on me. Never received such poor customer service. After 150 minutes I still don’t have the food I paid for. Go to anyone else for food!
-
May 2023 by Marcell Montes De Oca
Got the Italian beef and came with fries. Simple and delicious! Price: 11:59
-
May 2023 by MS dawn
PIZZA OVERCOOKED, GOT MY TEETH HURTING, I ASKED FOR HARD/CRISPY WINGS NOT PIZZA I CANT EVEN CHEW 26.0010.99 WINGS. 39.06 TOTAL.MY 1ST TIME ORDERINGVegetarian options: OVERCOOKED!
-
May 2023 by Ava Robinson
This was my first time visiting this particular location in WI. Hence I will be sticking with the Rosati's in IL. Cashier named May took my order on May 17, 2023 Lg cheese & sausage pizza24 wings plainNow in her defense she did ask me to check my wings not the pizza. DID NOT REALIZE I NEEDED TO COUNT THEM TOO.Got home realize there was only 20 wings so I called back and have been getting the run around every since.This was a first and last visit for me at this location. POOR CUSTOMER SERVICE.
