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April 2024 by Stephen Zimmer
LIARS ! I go to buy Stihl bar&chain oil. I see the gallon stihl platinum bar&chain oil for $18. Get to the counter and it's $28. Told them, your tag says $18. Harry the owner goes and rips off the two tags that say, "STIHL PLATINUM BAR&CHAIN". He says it's for the orange jug not the gray. Funny because Stihl PLATINUM oil does not come in an orange jug. Only gray/silver. And there were no orange stihl woodcutter gallons on the shelf nor were there any tags for them. As he probably doesn't even carry the stuff. If wondering-And the tag was not for the 1 quart, because those were $6.99. The only orange jug Stihl has is the WOODCUTTER NOT THE PLATINUM. And the orange jug woodcutter is $24.99 at that. Anyone that knows anything about STIHL knows this. This same thing happened in South Milwaukee's ACE. But at least they (SM-ACE) honored the price tag for $18 before they raised the price after I left. They (sm-ace) said it was a system error. So makes sence why it is happening at all the ACE'S. Harry did offer a 10% discount, but that only came to $25.99, still not $18. So beware his prices on the shelves will not be the same at the cash register. Called corporate as the cashier instructed and that was no help because it's personally owned. I went down the street closer to home and got the same silver/gray gallon of stihl platinum for $19.99.
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April 2024 by Nicholas Rump
Friendly staff, pretty knowledgeable, and can get you what you need
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February 2024 by Leo Synowicz
Nice store. Just didn't have what I was looking for
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February 2024 by Samson Grigorian
Phenomenal customer service.
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February 2024 by Anton Broske
Little gem with everything
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January 2024 by Matt W
Awesome friendly neighborhood hardware store!
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November 2023 by Anne Davies
We get wonderful service here. Harry & his wife are so helpful & knowledgeable. Love the service we get. We travel some distance to go in!
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November 2023 by Daniel Murphy
Harry and Chris are a wonderful couple who provide you great Ace quality products and services. They take of tuneups for your snowblower and other equipment
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September 2023 by Abd Elhamid Elsayed Halayeb
I was searching for a furnace air filter. Found online that they have a good price, the cheapest in the area. Arrived there to find out that is not available at the Franklin, Wi store but at a nearby store. The associate who found me wondering near the filter area was a very kind person. He took upon himself to call the nearby store and it was confirmed that the filter is available there. 5 stars to the associate, three stars to the store because should have replenished the shelves.
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August 2023 by Ashley
Put an order in for mulch and curbside pickup. The order was ready super quickly and they even loaded my car for me! I will definitely be back!
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August 2023 by The Reel Joseph
Good store..always have what u need pretty much
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July 2023 by Jay Baumgardner
Harry's has been a go-to hardware store for my family for YEARS. While they dont have everything Elliots does, it's the perfect place to "run into for something quick" or get honest help and advice.
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June 2023 by Brenda (BrendaRenee)
Great service; almost too good. Every time Ive been in there they were dead so the workers were standing around asking if I needed any help before i even walked through the door (you know what I mean.) Despite this they are kind and knowledgeable
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June 2023 by Matt Lendabarker
Online purchase return fail. They accepted the return of flashlight that doesn't work. I received no refund. Avoid Ace Online and definitely Harry's.
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June 2023 by Andy Ludwig
This place has everything, plus it's privately owned so, way better than the big boxers. They have completed my customer service test.
