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“I called about Items missing from my delivery order and was brushed off by two different people from the online order and pickup. The third time I called Ricky picked up and helped me right away. He got the matter resolved quickly and was a great help.”
“Zach/Zack in hardware helped me find what I was looking for, and gave me more details about what I needed to get for my project. This is the Home Depot I always go to, but this was the first day that anyone has ever approached me to see if I needed help finding things/figuring out what was appropriate to get for the job. I’ve always sought workers out, but he approached me right away, probably knowing that I was just trying to figure things out on my own.
Great work, great hospitality, good job to Zach/Zack! I haven’t ever given a review for Home Depot before, but Zach/Zack deserved it!”
“Got a great deal on a new water heater. Shout out to Garri - thank you! I've had some hit or miss Lowe's experiences, but this recent one was definitely the best.
Update 19 June 2025: had another great experience here. The cover for the outdoor conduit outlet body that feeds electrical to my garage has been missing for years. While I couldn't just buy the cover, Stavros helped find and measure a product to ensure proper fit before I ventured out to the store. I am so grateful for this, and the part fit perfectly. He also helped me with another matter, excellent service, and so kind. A couple others helped along the way and were equally kind. I know it's customer service, but it truly felt genuine and I really appreciated that.”
“Went in today looking for help in the paint department. DJ had exceptional Customer service skills. He was patient, kind, and knew what he was talking about. Anything to do with paint, that's your guy! Thank you DJ appreciated your help today.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I would absolutely recommend Basement Specialists. Very much appreciate Lyle and his team's quick response, knowledge, and integrity. We were worried about water in our basement. Some contractors might pressured us into to expensive fixes. He responded after normal working hours and asked questions to understand the situation, then helped us understand what we needed to do to remediate. Excellent service.”