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December 2023 by Roger D.
Service is pathetic. The staff is always busy doing nothing and not productive. There are couple of tellers there who are really the worse. No competency or class simply crass. Building looks good from outside. I am surprised how they still are in business. I see customers always getting frustrated there all the time.
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November 2023 by Jasmine L.
I always come here and I like this bank. Very clean and nice people working usually. I never have a problem with this place
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September 2023 by Taylor Bombinski
Cheryl sounds like she hates her life and comes off as having an attitude when I called asking information on how to pay my car loan. Not friendly customer service at all, please help her.
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August 2023 by Sudipto Sinha
Drive through person asked me to put ID and money in bin and disappeared. Why will I put my ID in the drive through bin, earlier whenever I went in drive through in any bank they just ask for deposit slip and the money envelope.Then I went in to the branch to deposit money, the young lady asked for my social to be written on piece of paper. What kind of scam are you running here. I decided not to deposit money and walked away considering it as major security risk of sharing social on piece of paper.
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July 2023 by Stefanie Bailey
Went into branch close to closing time on 6/27/23 and Jay (teller) went above and beyond to help me and stayed a few minutes late to figure out how (it was a process he was unfamiliar with and had to make some calls). I really appreciate his time and effort!
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July 2023 by Jennifer Edgell
Victoria P. And her manager were so helpful, fun, and made perfect sense to meTHANKYOU!
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January 2022 by H R
I opened an account to teach my 5 year old son to save money. He collected and crushed cans and save any money he found or earned to have deposited into an account at landmark. We made several attempts to take his penny bank up to our local branch to deposit his hard earned money but the branch told use they were not taking coins due to COVID. So my son waited and continued to save. Well today, I went into the branch to deposit his money only to find out the $45.00 he worked so hard to save was debited $5.00 a month for inactivity, knocking the kid back down. This is a terrible credit union that has poor business practices. We will no longer do our banking or take loans from this organization. Why to stick it to a five year old! You guys must be so proud!
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November 2021 by Thomas H.
Everytime I come to this branch it takes forever for a simple transaction. I don't know what's worse going here or going to the DMV.
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July 2021 by Aleksandr Gerasyuta
Would give negative stars if we could, wasted 5 full days trying to get pre-approval for a boat loan though it is clearly stated that it takes 20 hours on their website. Numerous 20+ minute calls to be put on hold, empty promises of call backs and making the seller jump through hoops by providing copies of the title and registration, stating how difficult out of State loans are (they aren’t) and finally coming back with a “bare bones” price on the boat without the price of the trailer included in it. Why would a boat need a trailer since it can just fly to the body of water it will be used on?!?! Do not waste your time with Landmark because having a 740 credit score and a high income will not get you anywhere with their underwriting department that will make you get engine and trailer ID numbers just to ignore the value of them after they supposedly look it up. Complete and utter waste of time and you don’t need to take my word for it, read all the reviews.
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July 2021 by David Kramer
Great place, do all my backing there,for a least 35 years!
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April 2021 by Herb Raasch
I opened an account to teach my 5 year old son to save money. He collected and crushed cans and save any money he found or earned to have deposited into an account at landmark. We made several attempts to take his penny bank up to our local branch to deposit his hard earned money but the branch told use they were not taking coins due to COVID. So my son waited and continued to save. Well today, I went into the branch to deposit his money only to find out the $45.00 he worked so hard to save was debited $5.00 a month for inactivity, knocking the kid back down. This is a terrible credit union that has poor business practices. We will no longer do our banking or take loans from this organization. Why to stick it to a five year old! You guys must be so proud!
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April 2021 by Herb R.
I opened an account to teach my 5 year old son to save money. He collected and crushed cans and save any money he found or earned to have deposited into an account at landmark. We made several attempts to take his penny bank up to our local branch to deposit his hard earned money but the branch told use they were not taking coins due to COVID. So my son waited and continued to save. Well today, I went into the branch to deposit his money only to find out the $45.00 he worked so hard to save was debited $5.00 a month for inactivity, knocking the kid back down. This is a terrible credit union that has poor business practices. We will no longer do our banking or take loans from this organization. Way to stick it to a five year old! You guys must be so proud!
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February 2021 by John V
I actually got a hello today! Better service today, but I am afraid it my be my one time.
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January 2021 by Lori Schommer
Why is lobby still closed Dec 2020. Other banks and credit union s have lobby’s open. Your drive thru is so extremely slow. Plus you don’t take the cars in the order they arrive. You shouldn’t take drive ups from the ATM only line when there are long lines of cars in the other lines. Unfair practice
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January 2021 by Hunt Fish
I wish I could give negative stars, this is the absolute worst bank on the planet!!! The other day they put $580 of my money in someone else's account!!! They are rude, they never do what they say they will do. They never respond to phone calls!!! They lose very sensitive information, repeatedly!!!
