-
November 2023 by David Wetzel
Great experience. Kind and considerate of others. Will tell others! Thanks so very much!!
-
October 2023 by becca jadofsky
I am so glad that the millennials and gen x are taking over businesses nowadays.I have had glasses for twenty years, and it seemed every year for the last twenty, doctors could not decide one way or another what my prescription actually was.My insurance changed between 2020 and now, and my old eye doctor didn't accept my new insurance. I was wary of these guys, as I am usually wary of chains, but let me tell you... there is NO need.While it is still obvious you are a patient/customer/what have you while in this place... you don't actually feel like it.The employees are human, the doctor is human, and they act like it.I am so appreciative of the care I received here... especially since I've always been wary of eye doctors with my prescription constantly changing-- until now.Dr. Byers asked me SO many times if I (or my mother, who attends appointments with me due to my anxiety) had any questions... he corrected things I'd been told in the past that I didn't necessarily have right... and acted like a FRIEND as opposed to a 'holier than thou' type of person-- something I've dealt with with Stein's eye doctors in the past.If you are around the millennial age range and prefer a 'human' doctor to a 'robotic' one... consider this place.And for those who it matters for THEY DONT DO THE PUFF TEST.
-
August 2023 by tlajr
The staff here are so helpful and friendly (they’re fixing my sunglasses as I type this). The eye exams and the other services are excellent also.
-
November 2022 by Tabrenah Thummel
Dr. Pederson is very friendly and knowledgeable. I went in for my own appointment and then took my 7 year old in as well, every member of the staff was incredibly kind and thorough. From the moment you walk in the door you're greeted with a smile and friendly faces. Amazing experience and will go back again and again!
-
August 2022 by Abby B
Dr. Pedersen is the best. I've never had an optometrist go out of their way to explain what they're doing and why, and actually share their findings with me. She is very respectful and professional, and is showes throughout her whole staff; from the front desk that great you, to the clinical staff that get you started everyone is so welcoming!I wanted a particular frame they didn't offer, but they worked with me to order new lenses so I could keep my beloved frames. Not to mention they were ready for pickup very quickly. Great office, highly recommend.
-
June 2022 by Chris Husting
Huge shout out to Kaileigh and all the ladies at the Fredonia clinic! First visit and was very happy with how everything went. Keep up the great work!
-
April 2022 by Mike
I think cash payers need to think twice. All these 5 star reviews lead me here in part. Plus I live down the street. I'll post the answer to the survey they kept pestering me about here too. Just know, in early 2022, the cash price of glasses plus, contact exam, an eye photo, and average frames with transitions lenses will run you just about a thousand dollars. I don't know about the rest of you, but that is nearly double what I've paid in years past at other establishments. Yeah, I know, pandemic, inflation, yada yada, somehow now the exact same things a year later cost a lot more... But really, if money means nothing to you, or you have excellent eye insurance, this is for sure the place to go. The office personnel and Dr Pederson are far and away the best people I've ever encounters during eye exams.The experience is great, but you're gonna pay for it.Here is the survey feedback:"The price for contacts exam is nearly double the highest I've ever seen. The glasses lenses I purchased were also the most expensive by quite a lot. The people were the best, and I was happy with the service. Though I don't love the constant reminders. The "reminder" to fill out this survey was the sixth contact you sent me for ONE appointment. I hope that sounds absurd to whoever reads this. Plus the last question of this survey asking me if I was sold more things when I was there, calling it "educated" is slimy and shameful. Based off the constant emails and calling, combined with the very high cost, its unlikely I'll return. Which is a shame, because Dr Pederson was easily the best I've ever seen, and again, the office staff were outstanding."Update: Apparently you have to email someone to ask for special pricing... If that sounds normal to you, this is still the place to go. Would have been nice to know that before I already paid for my glasses.
-
January 2022 by Keith
Fantastic staff. Very caring. Very helpful. And they had an outstanding selection of glasses!
-
April 2021 by Patrick Davies
I very much appreciate this smaller office which offers great personal attention. More than once, I was able to get an urgent appointment for an injury. I've always received top-notch advice for frames and lens types. I very much prefer the smaller selection of great frames. I don't do well with a 100-foot long wall of thousands of frames. I've always found something great within the selection that they have available. If you don't want to be overwhelmed, this is the place for you. Although in Fredonia, this is an easy, half hour drive from the north side of Milwaukee.
-
December 2020 by Patty Ryan
I have been to many eye doctors over the years and I have never felt more at ease than I had walking into your facility. My intent was to only shop your selection, but I ended up with so much more! Kaileigh and Lorraine provided such exception customer service I scheduled an appt. Every employee I had interaction with was so professional, informative and most helpful. My Eye Dr. exceeded my every expectation.
-
December 2020 by Nancy Nelson
This a perfect place to go for eye care and personal, professional service. Plus! They have an excellent selection of frames. The staff works well together. Thank you!
-
September 2020 by David S.
Had to find a new eye doc in network when we moved here and by chance they were. I had a great experience, Covid precautions were in place, cant say enough good things about these people. And I like my specs so they get the highest marks from me.
-
May 2019 by Tamra Lynn
Dr. Petersen and staff are super sweet.
