-
March 2025 by Nick Heredia
Man behind the counter was super helpful. However, I tried to ship a package overnight and was told it would arrive next day 6pm. It's been 4 days and tracking still shows package as undelivered.
-
July 2024 by Alex Quail
A little difficult to find if you're not familiar with the location. Turn into the parking lot for 'Depot Crossing' right next to the book store, off Hwy 83. Look for the flag pole towards the end of the office building, and you'll see signs above the door. Small office but very friendly staff.
-
September 2022 by Deanna F.
I get live feeder insects for my lizard through the mail, they've delivered it several times in the past without any issues and all of a sudden they start holding them at the post office for me to pick up. This first started right before a holiday weekend so now the live insects are dead after waiting forever at the post office not to mention I don't live near the post office and their hours never work out with my job making it super difficult and frustrating just to feed my pet.
-
June 2022 by Isabella K.
For the large population of Waukesha, this post office isn't nearly big enough. Though it is in a good location (the downtown area), the parking is extremely limited. There are only two handicap spots and ten regular spots. When it's busy, you'll have trouble finding parking. Moreover, there aren't very many employees working in the front. The most employees I have ever seen assisting customers at one time is two. Right around lunch time it can get extremely crowded and the line moves slowly. There are times when the line extends back through the doorway. The staff is generally pretty friendly and helpful. However, when I went to get my passport, the employee was late to the appointment I had scheduled. Overall, it's not a bad post office. I can't really recommend a certain time frame to stop by because the amount of customers can fluctuate wildly. But like I mentioned early, lunch time is usually pretty busy.
-
July 2021 by Kim Mailander
Great customer serviceVery friendly and very helpful.
-
April 2021 by Tyler Smith
If you get lost like I did, the Post Office is in the building marked for the church near the back. Look for the sign that says 10 minute post office parking. Wonderful service. Very friendly. This will be the only post office I use from now on.
-
December 2020 by Amber B.
Will this office ever get decent parking? You can't serve a city of people with 10 parking spots. Also, I understand this is probably not a big deal for a lot of people, but it would be nice if the stamp printing machine gave options for different stamps. You usually just get what you get and there are a lot of people who don't celebrate holidays or who don't even observe any religious things or politics, but you get stuck with Santas or flags, etc. Yeah, you can go to the front desk, but not everyone has time to stand 20 minutes for stamps. I asked the lady at the desk if she would simply swap out the stamps and she's refused to. Was pretty irritating considering I got in line just for that reason. Just something to think about....
-
February 2020 by Ingrid D.
There is never anyone to answer phone . We have a different mail carrier every week . Packages are not scanned into system . They have lost several of my packages never to seen again . The worst !!. Years ago we had good service but going downhill fast . I am reluctant to trust them with my packages or mail . Several times my mail is put in neighbors mailbox . It is a nightmare Waukesha Post Office and they need more help or something !
-
December 2019 by connie williams
They’ve always been helpful and friendly!
-
May 2019 by Andy K.
Missing mail all of the time. I get all of the junk, but don't get important mail. Super frustrating. When I've called, they give the excuse that a sub was in for my regular carrier numerous times. Can't trust them at all to be honest. They couldn't care less.
-
September 2018 by Tim E.
Guaranteed overnight delivery two times in a row they admit they delivered it late but will not refund $50 do not do overnight with them they suck at best
-
September 2018 by Jim Myers
Didn't even know it was here! Friendly and helpful staff.
-
September 2018 by Jim
Didn't even know it was here! Friendly and helpful staff.
-
September 2017 by Daryl T.
Did not receive my mail today. This is not the first time. My usual carrier was off and the guy who was in the block down never came this way. I pay for the freeman and look forward to receiving it. I'm sure the post office doesn't make up the cost for no deliver of my paper. Also had some neighbor deliver a piece of mail to my mailbox after the delivery the other day. I hope the mail carriers who are overlooking their job duties will take a closer look at what they are doing.
-
August 2017 by David Clark
Small post office nestled inside a strip mall. Super friendly staff. They are so small they sometimes close for lunch.
