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January 2024 by Michael
3 years ago I was buying parts here or those other guys in Sussex at least twice a week. Since I have purchased a different car, and Had to come back. This location is always well stocked and staffed. Prices and quality beat the competition.
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October 2023 by Nick Chanthalangsy
Not happy, I Bought an o2 sensor there ended up not needing it didn't even open the plastic packaging, and they would not return it litterally an hour after I bought it. Pissed offf!!
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July 2023 by James Stone
Went in to get a belt for my AC,they had it in stock,only $28
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April 2023 by Jane Freismuth
I had a horrible experience. Counter sales guy wouldn't install my warranty battery replacement. Ended up writing a letter to the corp office. They resolved my issue. Paid fir my battery replacement at tires plus and gave me a fifty dollar card for future purchases. Im sure some training happened at the germantown, wi location. In the end. I was inconvenienced but they made up for it.
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February 2023 by Angel Noennig
Guy behind the counter was AWESOME. He found my needed car battery (after teasing fleetfarm for being out of stock & then their OWN floor stock was an empty slot.)? He set us up with all the terminals and battery straps that we also needed. Decently priced, knowledgeable employees. Great job! Receipt says Greg W.There were 2 at the counter, so unless they both use same register, that is the employee that is a real asset.
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February 2023 by Im_ Glowz
Hope at the desk helped me and my brother to get the right parts for our vehicles. Thank you for the great customer service!
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January 2023 by PC567
They helped me switch out my broken fob and was shown several products to use on my son's older car. Very excellent service - will be back!
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December 2022 by Heather L.
I have to give 5 stars for the gentleman that helped me today!He went above and beyond and provided exceptional customer service.He answered my questions and assisted me with all that I needed.Women don't find that kind of care in most auto parts stores.I am grateful for your help.Thank You.
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November 2022 by Caleb Lepke
The clerk looked up the headlights I needed and got the part for me. (That was helpful) however, it was the wrong part. I came back the next day and they wouldn’t let me exchange, or get in store credit because I didn’t have the receipt. I am in their “system” and showed them my credit card statement. The clerk today was very unprofessional and not helpful, especially since THEY made the mistake in the first place. Not coming back
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November 2022 by John Lirette
Couldn't understand stand the sales person on the phone, called for a quote on a battery. Talked so quite I had to ask him to repeat himself constantly, then proceeded to hang up on me. I'll buy my car battery someplace else.
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November 2022 by Jay Johnson
Never have the part I need. 2 auto parts stores later and I finally have what I need.
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September 2022 by Chris Sanderlin
They have helped me find the right product or part on many occasions. Decent people trying to do their best at their jobs. Can’t ask for much more. Plus, Advance Auto’s rewards program is legit, has good cash off coupons.
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August 2022 by Lauren Hahn
Inaccurate closing hours on google. Got there just before 9pm (their actual closing time posted on the door). Employees had locked the door early and one yelled “closed” at me through the door. Meanwhile, two employees were standing at the counter on their phones. I was only picking up an online order, so I would’ve been in and out before their closing time. I understand wanting to wrap up at the end of the day, but I don’t feel like that was necessary. I have had much better experiences at the brown deer and Menomonee falls locations.
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July 2022 by Shawn Washburn
Always my go to auto parts store. Very friendly, knowledgeable staff. Always have the parts you need in store and quick pick up for online shopping. They Never disappoint.
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July 2022 by Nate Valentine
Good store just wish they were honest about their hours online, hate when places lie about their hours to boost their ranking on google
