Allstate Insurance Agent: Brandon Bystol is highly recommended by customers for their excellent service and competitive insurance quotes. Customers initially sought quotes due to unexpectedly high premiums from their previous insurer, Farmers, despite decades of loyalty and no claims. The agent, primarily worked with, is Lee Morehouse, who provides prompt, friendly, and non-pushy assistance. He is known for being easy to talk with and creating a connection with clients. Lee goes above and beyond, as demonstrated when he personally climbed a roof and caulked lifting shingles to help get a policy reinstated after a minor inspection issue, then submitted an appeal that was approved. He also carefully manages policy payments, ensuring escrow accounts receive proper documentation to prevent cancellations. Customers appreciate his responsiveness via email and phone calls, and his ability to find better deals on auto insurance, often providing more coverage for less money. Although the agency is listed under Brandon Bystol, all interactions are typically with Lee, which some find unusual but still commendable. Customers note that calling the main office often involves navigating a voice system, with a specific prompt needed to reach Brandon Bystol’s office directly. Overall, clients praise the agency’s friendly, responsive, and helpful staff, and highly recommend Lee Morehouse for auto and property insurance needs.
Called agency to cancel an auto policyWe saw a sharp increase in our rate. We always received good service from Allstate and this agency.
July 2023
This team does everything possible to get great insurance rates and has excellent customer service all around
March 2023
I worked with Lee Morehouse and he did a great job finding me a much better deal on my auto insurance than I had been paying. He explained the coverage and got me more for less. I would recommend Lee to anyone who is looking for auto insurance.
