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April 2024 by David Gebhardt
We have been coming to cousins for over 32 years and we always have one of the sandwiches cut in half, the cashier apparently didn't know there is a button on the register for that so it was not on the receipt but she called out to the girl making the sandwich if they are able to cut it in half.we wait for our order and pick it up and it is not cut in half, so we have to get a plastic knife and cut it ourselves, pure laziness on the part of cousins.it is sad to see how poor customer service has become.
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April 2024 by Mark Wood
We pick up from here quite often. The lobster sandwich they have on the menu right now shouldn't be as good as it is, and I always like the seasonal reuben. Actually surprised the reuben isn't a regular menu item. I know they shuffle through a lot of staff so like all fast food your sandwich can be many levels of satisfactory. Same everywhere, Germantown food is so meh. Far more times than not we're perfectly fine with them. I only have one real beef with this Cousins, the onions. Doesn't matter whether you order them or not your sandwich is still smothered in onion because the workers are handling them all day. When you get an order sans the onions company policy should be to change gloves before touching the bread. They permeate our entire house even when we choose to not have them. I prefer fresh onion not whatever that fermented stuff is. All that said, tip your servers, even on the pickup apps.
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March 2024 by pamela ward
Great food, friendly staff, good value for the
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February 2024 by Jon Zickermann,SR
Good valuand outstanding
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January 2024 by Matt Schaetzel
Best subs
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December 2023 by Steve F.
Most people have probably visited Cousins over the years but if you haven't tried the Cousins cheese steak you don't know what you are missing. Although the other varieties are also great it is extremely hard to resist the cheese steak whenever I visit
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December 2023 by James Scott
The food was ok for a quick sub
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December 2023 by Xavier Tyr
I do not like subs but thats all they have for
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December 2023 by Aaron H
ALWAYS Double check your receipt after ordering and before they cook the food. I'm am consistently let down with incorrect meals. You may have ordered it the way you want it but they'll input it incorrectly. It's not the kitchens fault as it's made well. Just so seldom what I actually ordered.
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October 2023 by Elaine Lotter
Love the Cousins Subs in Germantown! Ashley and her crew consistently deliver great service and tasty subs in a welcoming and clean environment. Hands down the best Cousins Subs in the area!
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October 2023 by LaBella Hegwood
One of the workers (woman with blond hair-may be a manager) was very rude. After getting my food, I went out to the car, and went to grab my large fry, I noticed that the fries were no where near the amount of a large fry. So I went back in and said, “I don’t mean to be petty, but I ordered a large fry and this is all I got.” Some of the workers laughed, but the lady with the blonde hair said, “I filled this myself to the top!” I said, “no you didn’t!” She then asks to see my daughter’s bag, which we left in the car. I said, “what do you need to see her bag for? Her food has nothing to do with mine!” She continued to state that she know she filled it herself to the top. I proceeded to tell her that I did not need to lie, and I feel like she’s calling me a liar. One of the workers gave me a new fry. She continued to say things under her breath. I then said, “I’ll be calling corporate because this is ridiculous!” She then yells, “Go ahead, we aren’t corporate!” I then said, “well you do have a boss!” I then left as I had my daughter with me and I didn’t need her to see me go back and forth with this lady. I was highly upset. I definitely plan to call back up there tomorrow after I have calmed down and speak to the person who oversees this location (Germantown, WI). I won’t be returning. Her rudeness was highly uncalled for!
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September 2023 by James Kearn
Fun and well coordinated staff made wait time short delivering a well prepared sandwich with fresh ingredients and crispy hot cheese curds.
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September 2023 by Cheryl Mahr
So disappointed that culver's doesn't have pepsi products anymore ?
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September 2023 by William S (Billy)
The sub I had was amazingly fresh and the taste was awesome. I was so impressed as I had not eaten here in years.
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August 2023 by Jibin Jacob
Very good food and service.
