-
June 2023 by Cori Mill
I really miss the owners of Germantown Storage. The reason I got the storage unit at this location based on temperature control and you the garage drive up. You can drive into the building to drop off or pick up loads no matter what the weather. I am really happy to have those perks. However I prefer dealing with Germantown Storage vs the Store Space self storage company. Germantown was a smaller company and more personable.
-
June 2023 by Eric Feavel
A great place to store your stuff. Prices are reasonable and they make it super easy for the whole process.
-
February 2023 by Nikki Primm
How can I speak with a manager or owner? Every time you hire a new person for whatever reason I'm charged $12 for insurance. I have insurance and have supplied the insurance document multiple times. Now I'm being charged $24 for December and January per the employer my insurance expired. My insurancedoesn't expire until March 2023.I have called and emailed numerous times to resolve this issue and nothing has been done.A call would be greatly appreciated
-
February 2023 by David Jones
Today I met someone named Nashana and she was so patient very nice worker
-
February 2023 by FTL Topic
Nashana customer service was awesome. I love how respectful she is.
-
February 2023 by Dayshana Davis
Nashana is a very hard worker. She always knows what she doing and is very great at her job
-
January 2023 by Tabitha Konik
Very clean and secure, as well as brightly lit. Its so secure that tenants can't get in! Garage door has been broken for over a week and its still not fixed. They have made more limited hours from the 24hr original access it once had with previous ownership. They have mandated 12/mo minimum insurance on units (whatever) but also have raised the prices several times since I've gotten it. I now pay $181/mo for a 10x20 unit. Currently, they offer referral discounts, but I will not be referring anyone to use this place. I will raise stars when the door is fixed.
-
January 2023 by Marty Dospel
Locked out on Christmas Eve. No Christmas presents. You get an access code to get in the building but for some reason code won’t work on holidays?
-
October 2022 by Karl Komgor
Not a fan of new owners. It’s not run well anymore. The car port doors are always broken and there are carts everywhere. Also when I moved in, access to dumpster was included, I moved stuff in there in a hurry and intended to sort through it slowly and/or upon leaving. Now they’ve taken the dumpster access away and I never would’ve given them my business had I known. With the doors always broken and access to my own unit sometimes limited because of it, I resent being roped into being their customer. I do not recommend.
-
October 2022 by Rachel Meyers
Matt Debow was fantastic. He walks you through each vacant space and explains how the process works!!! Nice place to store your valuables.
-
October 2022 by FairyAnd Friends
I had an amazing experience with Matthew, he was so helpful and informative, he helped me find the perfect unit for my need thank you, he does a great job!!!
-
September 2022 by Henderson Darby III
Matt gave me a nice tour of the facility and it was clean and what I was looking for. He was very informative and helpful.
-
September 2022 by Kristine M. Payant
Matt is very helpful and cordial. Gave a tour and made sure we are all set.
-
August 2022 by Bob Wincek
Matt is a much better manager than the prior one! Great customer service & VERY helpful. Going to stay at this storage place while he’s here for sure!
-
July 2022 by Robert Raimer
Great location. Easy to access storage units from drive in garage area out of the weather. Always has carts available. Highly recommend.
