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February 2024 by LNK RN
A woman named Carmen Ivory(I can’t do financials with a liar, even if it’s a little lie) forced my sister to upload documents to My Block and stated there was no other way to complete her taxes but my sister asked multiple times if this was mandatory and the woman told her it was mandatory, than Patricia Joslin said it was not mandatory only the rent certificate was(which she ultimately could not use). I completely believe that this location uses false tactics to attempt to change the way documents are handled, just tell the truth: You don’t have to, but we’d prefer you upload the documents yourself to the My block website so we don’t have to do it. Ultimately both woman were very nice, so a star for that, but I am going to continue to file with my HR block who has been taking care of my taxes for over 25 years.
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April 2023 by Teresa O'Malley
My taxes are always are always completed promptly and thoroughly. My Tax Advisor is Patricia Joslin and she is very knowledgeable and explains all of the details very well!
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March 2023 by Desra Huss
We have had H and R Block do our taxes for over 20 years. Took them in as a drop off and was told they no longer take them and I had to upload my documents. What do we pay them for??? We are no longer a client.
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March 2022 by Julie Z.
They receptionist at the Germantown office was rude, unprofessional, and condesending to me on the phone. We took our business to Liberty tax and they were fantastic.
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March 2022 by Ann Dragan
Office is close to my home. And feel comfortable with staff.
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March 2022 by Alysha Vetter
Patricia was amazing!
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January 2022 by Bonnie Blum
Patricia was very professional, knowledgeable and made our visit very uncomplicated. It was a pleasure to work with her. We have already set up an appointment for next year.
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April 2021 by Aspen Beck
Efficiency and ease of website use to upload documents. Knowledge of tax consultant and communication of what was needed.
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April 2021 by Kathy Smith
fast, thorough and explained the process in simple terms.
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April 2021 by Google user
Patricia was very professional, knowledgeable and made our visit very uncomplicated. It was a pleasure to work with her. We have already set up an appointment for next year.
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March 2021 by Pat Brown
My H&H block representative was so informative and pleasant to work with
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March 2021 by Brandon Bernard
The service was great.
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March 2021 by elizabeth kabacinski
Fast and easy
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February 2021 by Thomas Wagner
They really help me out of s bind when social security screw up my return statement
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February 2021 by Chelsea Thomas
You guys actually care for your customers and about our taxes