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April 2024 by AYaniece Pierce
1 cashier was open. 1 side of self checkout was open. The only lactaid milk they had was the fat-free selection. The Customer Service desk was vacant. The female who worked there watched me along with another individual stand there. After about 2 minutes, the other customer left, and then another individual came (a caucasian male). That was when the female decided to come over as I played the lottery she helped him. I handed her my slip, and she set it on the counter when she gave it back. I left out the store and went to load my car. I realized that I had not paid for an item and went back inside. The female cashier did not greet me and went out of her way not to touch my hand while giving me my receipt. She literally had it folded around her fingers. And she was pregnant. Hopefully, her child won't see her views. I don't know why people think we don't notice those types of behaviors. It's sad. I will never go there again.
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March 2024 by James P
Give Dwight a raise! super helpful cashier! at the pick n save on Mequon rd
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February 2024 by Linda S
Was in Germantown today for an errand. Noticed a Pick n Save and decided to stop for a few things. I have never been in such a terrible Pick n Save. The store is dirty. Lots of shelves needing stocking and the empty shelves are also dirty. Dispite empty shelves throughout the store, the aisles and walking lanes are jam packed with special displays everywhere. There are employees throughout the store gathered in groups talking and looking at cell phones instead of working, yet there is only one checkout staffed with a cashier. I don't believe she said one word to me. No hello and once the items were run through, she stood there looking at me without announcing the total or saying a word. I had to ask if she was done and the total displayed was final. One checkout lane with a cashier yet 6 employees standing with their arms crossed or behind their back viewing the self check out area. Won't return to this store.
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February 2024 by Rae
I can’t believe that in this day and age this corporation doesn’t care about the conditions of a store and it’s painfully obvious. The store in Germantown is shall we say is like shopping in the ghetto. This is the filthiest location I have ever been in. If you need eggs look no further than constant empty shelves and what you are faced with is extremely dirty broken egg drippings and this area is never cleaned. If you want yogurt forget about it because the shelf looks like Covid days and this is not an isolated incident. The produce department quality is nowhere to be found. So many workers act like they are miserable and it rubs off on the shoppers. Don’t get me started on the self checkout! Germantown is supposed to be a nice area to live in and I wonder why this is happening. Just down the block is a Sendik’s which keeps a very inviting, well stocked clean store which is competition. I hope the Health Department visits your store because it’s becoming a health hazard. Customers deserve better!
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February 2024 by Matt Schaetzel
Fruits and vegetables dont look great and poorly stocked. Deli bar is usually dried out and hard to find help by the butcher
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February 2024 by Matt Pichler
So busy at 2 pm. Three lanes open with their lights off. Pure confusion with the older customers. The one lane that did have a light on closed with 4 people in line and she told people to go to other lanes. Nobody knew what to do. Then I heard a different employee tell folks to go to self checkout...we don't work at Pick N Save. Companies wonder why people are stealing...that's not stealing, it's payment for our labor for having to check ourselves out.
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January 2024 by Helen De Pasquale
Excellent product
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November 2023 by Jenny S
This location continues to decline in quality. I realize a lot of this is probably due to being understaffed, but I'm finally ready to just start shopping elsewhere even though I live right next door. Last time I shopped it took me almost 10 minutes just to find a cart to use to shop with, and almost half of the items I was shopping for were out of stock. A number of the dairy things I bought were out of date, and some items were off the shelves for several weeks before I got them, but this didn't seem to be a problem at other stores that I ended up visiting instead. Only self-checkouts were open, which is usually fine, but half of them wereout of order, so the line was flowing into all of the surrounding aisles. And finally I have not been able to get my Pick n Save account to be recognized for anything that I load online anymore, but no one in the store seems to be able to figure out why or to help me, so there is no longer any savings provided to me by shopping here. It's finally time to just head to Sendik's and pay a little bit more to avoid the frustration.
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October 2023 by Bailey Kochevar
This pick n save on mequon rd has severely declined in cleanliness and food quality over the last few years. I witnessed an entire pallet of ice cream sit out and completely melt before it was put away. Same thing goes for their dairy section, especially cheeses. And other frozen foods. The stocker actually walked away from the ice cream pallet he was unloading and started chatting with coworkers, and was walking around the store before he finished putting away the already melted ice cream. I have been going here my whole entire life and will never go again.
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September 2023 by Dave.S58 _
This store many times does not have featured items in stock. They suck you in with advertising good deals which are not available.
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August 2023 by Tracy I.
Iv been working here 3 years and still have major problems going on with the store director and several managers who constantly talk badly behind employees backs and hr has done nothing about it
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August 2023 by Wil Beech
The ONLY location that will have a cashier on duty, no matter what time you go. I shop early (6/7 am), and they have a cashier working. Self check out is NOT for me. Luv this place.
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April 2023 by Tracey Ann Cartagena
Tons of parking, normal cart availability and there is near "A to Z" for the home, car, pets, and more! Pick N Save grocery stores always provide the community and the requests for specific meats, vegetables, seasonings. Selections of products are always fresh, clean, and well-stocked. Self-checkout is the go-to as almost everywhere has these now.
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March 2023 by Tracey Ann “MsTracey” Cartagena
Tons of parking, normal cart availability and there is near "A to Z" for the home, car, pets, and more! Pick N Save grocery stores always provide the community and the requests for specific meats, vegetables, seasonings. Selections of products are always fresh, clean, and well-stocked. Self-checkout is the go-to as almost everywhere has these now.
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March 2023 by Brussian 16
Always organized, and the staff is actually respectful and professional. Which I cant say the same about Walmarts. I love getting the sushi roll here on Mondays. Also the prices are great and they always have a good variety. They always have what I'm looking for.