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November 2023 by Ria Simmons
I love this place. Dina is the most courteous and kind person. Her customer service skills are A-1.
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July 2023 by Tyler Seboe
40% rate increase after 5 months (not a promo). Gate has been broken twice in that span. Poor lighting in the halls (and in the unit if that’s a thing).
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March 2023 by Robert Nunn
I stored my vechicle here and someone stole the car cover off my car. I had an enclosed spot. I called management and they said well, there’s nothing we can do and we don’t secure or check the premises daily. I was baffled. I was paying monthly to secure my car and it was available for anyone to do whatever with it. And they never answer their phones, I call several times. No response.
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December 2022 by Zack Ritza
You will most likely DESTROY the suspension on any vehicle or trailer that you drive through there lot. On top of this your rates will be raised by 50% every 3-6 monthes. Would recommend staying away from this place.
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November 2022 by Malik Holla
Dina was very helpful and polite. Great experience. Thanks!
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September 2022 by Toby Erickson
Dina is a ten star plus friendl, polite and so so helpful. I hope PS will give her a raise!!!
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June 2022 by Thea Hunt
I stopped in to get help with my app. Dina was very nice and helpful. Great customer service
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June 2022 by Bruce Schaefer
Would not recommend anybody going out to the Germantown store or as far as public storage is concerned erase your reach every 6 months 30 bucks a month People break in your storage and nothing gets done about it people that are working there are never there when they are there they just don't give a hoot about anybody
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November 2021 by ditto
The past two times I’ve been here there’s been no one in the rental office during office hours, which is where their only bathroom is, so I’ve had to drive 6 minutes back out of my way to a gas station just to use the bathroom.They threatened to put my storage to auction when my autopay didn’t go through after only a couple of hours.The locks on the storage doors are always getting stuck.The storage units are filled with bugs.But it’s a decent sized storage unit and the one time I did speak to an employee they were nice.
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November 2021 by Sarah McCall
Dina was very professional and polite. She helped me every step of the way I really appreciate her showing me where my unit is and how to put my lock on she make it look so simple.
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June 2021 by Danielle Reyes
Great storage place
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May 2021 by Aj Cash
My faith is restored with public storage as long as employees like Amanda works there she was very helpful and complete and went above and beyond to help me not to lose money quick and very clean safe looking unit
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April 2021 by Mercedez Brown-weeks
The Property Manager Victoria is professional and a great listener! She was very helpful answering my questions!
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March 2021 by Kate Herzog
Dina helped me with my log in information for my online account. She took my payment in the meantime, she is amazing and was also patient with me! She needs a raise good job public storage on the training!
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March 2021 by Sara James
Dina is the sweetest. She is really pleasant to talk to. She helped me download the Public Storage app. Now I can open the gate with my phone!
