United States Postal Service
Post OfficesHours:
W156N11301 Pilgrim Rd, Germantown WI 53022 Hours
About United States Postal Service
The United States Postal Service (USPS) at W156n11301 Pilgrim Rd provides essential mail and package delivery services to every residential and business address in the country. Despite some negative reviews, many customers have shared positive experiences at this location. Two recent visitors praised the helpfulness of the staff, particularly highlighting the assistance received from a younger employee and a woman named Kristen. They reported smooth interactions and exceptional service, especially when dealing with lost packages. Kristen's efforts to retrieve a package and her follow-up communication were particularly appreciated, leaving one customer feeling grateful for her kindness and professionalism. Other customers noted that they have consistently found the workers at the counter to be polite and helpful. Overall, this post office is committed to making customer experiences better, offering reliable services, and is even equipped to handle walk-in passport services.
Most Recent Reviews
May 2025
I know people has not rated this office very well. But I have been there twice this month and both times but mainly the first one, they have been very useful. Specially a younger man who had to ask some questions to the older grumpy guy. Everything went smoothly.
June 2023
Honestly not sure why there’s so many bad reviews. I always go here to ship out packages and have never had an issue. The workers at the counter have never been rude to me. I will definitely continue to go here.
February 2022
I love this location. Much better customer service and accuracy than any nearby post office!
More Comments(61)
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