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October 2023 by Aaron Menzer
I worked with Tyler today, he helped me clean up my account and even called customer care with me to cancel a few lines that I didn’t need anymore. Great service and a beautiful new iPhone 15 Pro and Apple Watch!
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October 2023 by Carol Sallmann
Sales staff friendly and knowledgeable. Not pushy..helpful. Would recommend
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July 2023 by Michael Henneman
Ben helped me to re- connect my watch with my phone, after having been on the phone with tech support for hours over days, Thx to Ben he had my watch & phone on the same page with minutes! This guy knows his stuff, and I even thought I needed a new watch! Nice job Ben!!!
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May 2023 by Aggie
Excellent personal customer service provided by Jake!! Extremely helpful and curteos
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April 2023 by Carol Muenich
It was a great experience. Ben was very professional, friendly and patient with us. Answered all our questions and we had a lot of them. He is an asset to your company. He provided us with A-1 service.
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April 2023 by Dick Muenich
Ben was very helpful and put up with a lot of our silly questions. Called us when our new phones arrived. The most knowledgeable person I have worked with. It was such a great experience.
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March 2023 by Charlene Hull
The experience was great. We worked with Jetmir first when we purchased our new phones. He was very personable. Took so much time with us setting up my husbands phone. Unfortunatly my phone wasn't in stock so Jetmir ordered one. I waited over a week not hearing if it was stock so we stopped in. We then were helped by Shawn. He too was extremely helpful taking the time with me and my phone and connections. Answered questions my husband had too. Then a few days later I went back to request a recite from my purchases. The one I had wasn't complete. I then was taken care of by Ben. He too was exceptionally helpful going out of his way to help me through my phone connections to our car which we were struggling with. The group of salesmen at this germantown wisconsin location are great. Thank you. Tell them all to keep up the great work
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February 2023 by Amelia Macareno
Ben provided excellent service. He was a tremendous help with getting our two new phones set up.
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February 2023 by Thomas G.
Ryan set me up with my 4th phone/ line and everything works as it should. In and out in a very short time AND SAVED me money as well. Can't do better than that. Thanks Ryan for such a great transaction .
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February 2023 by Matthew Brotz
This is definitely the place to visit for all of your Verizon-related needs. Stopped in recently to inquire about upgrading my phone. Ben was extremely helpful, low-pressure, and informative in helping me make the right choice. A couple of days later, I realized I was having an issue with sending and receiving messages on my new phone. Before I was even able to finish explaining the issue, Ben knew exactly what was up. He did what he needed to do to solve the issue, and I was back in business in less than five minutes. Now that's great customer service! Highly recommended!
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November 2022 by Jennifer Krell
What an absolute superstar Shawn is at this store!! Helped my entire family out with new phones and combined our lines. He was patient, knowledgeable and extremely helpful!! Thanks to Ben as well for helping the process move quickly! Thanks guys! See you next upgrade?
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August 2022 by Gregg Bonti
Excellent people working here! This team provides excellent customer service for every customer every time I visit. The store is always clean and organized. There is plenty of parking right by the entrance. They have comfortable seating while you work with the sales reps. They value your privacy and care about finding the right solution for your needs. I can't say enough about how impressed I've been with their professionalism!
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June 2022 by Tucker Stewart
The associate Ben was very helpful and receptive to our questions and concerns. Have been Verizon customer for years and have been pleased the whole time. We were happy when our local store opened and provided the great service we were accustomed to.
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June 2022 by Mary Witzlib
Benjamin gave me great customer service he explained all the details of the various plans and options. He answered all of my questions. I would highly recommend this location and representative!
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May 2022 by Lori Griggs
Sean was excellent!! He had everything ready for us and helped my entire family get new phones. He explained everything in terms we could understand. Very friendly and helpful!
