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December 2023 by Lyle J.
I've honestly never been a worse Walmart. You literally cannot buy baby formula from this store. It is locked up and getting someone to help you is impossible. Multiple employees told me they were going to go get someone to unlock it. As I stood around. They have a button to push if you need service. Who does that button notify? Couldn't be anyone working in the store. This has happened anytime I've tried to buy formula from there as it is a bit cheaper than Target. 50+ self checkout lanes with only a couple open while a group of "employees" just stand around talking.
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May 2023 by Doug C.
Beware $35 minimum on line free, is not as its seems. placed $37 dollar order. when billed Walmart then adjusted some unknown discount, reducing the $37 to $30, then charged a $7 "shipping" fee, saying the order now did not qualify for free shipping. profiting them. imagine ripping off thousands of people, daily with this scam and millions of $ in profit.
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April 2023 by Nancy W.
Very messy, cluttered and disorganized. Things are rarely on a shelf where they belong. Most of the staff are on their phones-talking! (Not checking prices) They act like you are bothering them to ask a question. Remember.... If we're not here, you aren't needed.
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February 2023 by Shayna S.
I would give this zero stars if that was possible. i was here with my friend and all we did was play with some toys and try out the skateboards and the Walmart employee walked up on us and went "you guys have two minutes to get out." got it all on video, what did we do? let me remind you, we didn't break anything nor damage any property. we were simply waiting for her aunt to be done. another reminder- WERE 12 AND 13. what would we do? this is the absolute WORST Walmart ever. go to a different one and get new employees for good sales! so unhappy. and we never got any warnings either. give us a warning and we'll stop? it's not that hard. if you have the voice to yell at us, you have the voice to tell us to stop. such a terrible place.
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February 2023 by Coryn D.
This is absolutely the worst Wal Mart location I have ever been to. All of the employees have a confused look on their face when you ask them a question. They stand around chatting with each other, and barely notice that there are even customers around them. The grocery order pick up is a joke. There are always delays, it takes them HOURS to shop like 10 items. They have a phone number listed that you are supposed to call when you arrive, except no one answers that phone number. The worst part is, they are completely unapologetic for how horrible their service is. This department has one job: to receive orders, shop those orders, and have them ready when you arrive. They are unable to accomplish this task. I have lived all over the country, and I have never encountered such inept, oblivious, and unmotivated Walmart employees. Looks like it is back to Aldi for low price groceries. At least their employees greet you with a smile and know what they are doing.Ridiculous. Ps: Yelp required me to put at least one star, otherwise it would be zero.
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December 2022 by Joel H.
Dirty, disorganized, and horrible attitudes from their customer service staff. Very disappointing experience.
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May 2022 by Miranda Y.
I have absolutely had it with this Walmart! I'm going to change the store I shop with from today forward. I have launched multiple complaints regarding this store with corporate. Everything from wrong grocery orders, to being told I would have to get my money back through DoorDash for a order I paid Walmart for. 98% of the employees are rude,ghetto and ignorant. Act like your presence and questions are annoying them. Sorry I thought you worked here for customer service. This store is a absolute joke!! First time I had a in store issue was I came in to the optical store to pick up my kids glasses, and was informed they didn't open because they had no staff. The second time is today I received a call from the store, that my bakery cake I ordered on the 11th of May for my daughter's sweet 16 was being canceled. Reason? We don't have the staff and nobody can decorate cakes here. Really? Who was there decorating cakes yesterday? Because those 7 cakes should have been done yesterday! This is unacceptable! And clearly multiple complaints to corporate go unanswered and addressed. So I am now going to spend my money at another store. I refuse to continue giving revenue to a store that employs garbage and treats paying customers as such!I would warn anyone go to another store stay far away from this one! Maybe when people stop shopping there they'll clean that place up...Disgraceful conduct Walmart
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November 2021 by Celia S.
When we go there you ask a question, no one knows anything, you are told to go to the wrong isle for what you want. This store is not cheerful as the West Bend, WI store. We mostly go up there to shop these days.
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November 2021 by Shawn S.
I remember when this was a clean and friendly environment to shop at. Employees used to be helpful, the checkout lanes were open and the store was clean and well stocked. However all that has changed. This location has turned into the north side of Milwaukee, there are no helpful employees anymore, the store is trashed, the shelves look like crap and every single person that works here has a ghetto attitude. Since the Midtown Walmart has closed this one has gone to sh*t. Idk if the management just doesn't care or if they're not around. But I'm not going to shop here anymore unless it's absolutely necessary. I'd rather take the extra 20 mins and head to west bend where I can get some decent service. If you're going to shop here do not go at night. It's a sketchy place when the sun goes down.
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April 2021 by Tyler J.
Garbage. Wants to be all about CDC and Covid but her employee at the door with mask around chin and no gloves is taking hundreds of receipts and checking them and handing the same receipt back. Nice level of hypocrisy here if that's your thing.
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November 2020 by Judy B.
By far the worst Walmart in our area. Dirty, messy, merchandise strewn all over, shelves are empty, employees are loud & obnoxious. Uncomfortable shopping there because they racial profile. Saw fat, black LP female following customers around. So obvious that she was LP. New Berlin Walmart is head & shoulders above this store. Germantown store is a disgrace to the Walmart name!
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October 2020 by Robby B.
Filled to the brim with lazy, degenerate, hood rat employees who drove up from Milwaukee. I remember when this place was brand new. Now the inside looks like Katrina. Barren shelves, merchandise all over the floor, and lack of general cleanliness and care. Don't bother going to Target either because it's rapidly turning into the same thing as this Walmart.
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August 2020 by Jessica W.
This is hands down, the worst Walmart. Complete disheveled mess with rude staff. You are treated as an obvious annoyance/inconvenience when you need assistance. Some staff will not say a single word to you the entire time they are "helping" you. It is truly shocking that this place remains open. Where is management? They must not care at all if they do not correct this. Same experience each time I have visited.
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August 2020 by Latasha L.
The staff here is so rude and don't care. I cannot understand why staff members are allowed to keep their jobs with shitty attitudes. Unacceptable! If you don't like your job quit! Also, most of the staff had their masks pulled down. What is the point of wearing them?
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July 2020 by K V.
Go only when necessary. This Walmart has very lazy workers, in which you'd better find your own products and the slowest cashiers. Majority of the checkouts have been transformed to self checkout.