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October 2021 by Teri B
Becky set my husband and I up for our new Flagstar bank account and she was very nice and helpful and called me a week later to make sure everything was going smoothly. I told her we hadn’t received my husband’s debit card yet and she looked into immediately and took care of it. It’s been an A+ experience!
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October 2021 by Joann Renel
Renee always takes such good care of her customers..all the girls there do a wonderful job..
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December 2020 by Daniel Eaker
Quick and friendly
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October 2020 by Rita Alvarez
The employees at the Gillett Wisconsin location are very friendly, helpful and know exactly what they are doing! I never have a problem with this location at all. I absolutely love dealing with everyone there! I wish I would have signed up with this bank sooner!.
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May 2019 by Force Trooper
Absolutely horrible customer service! No one at Flagstar is able to make an independent decision. Every time I have contacted them about my home loan I have been transferred no less than FIVE times! They have separate departments for loan payment, insurance, escrow, late payments, interest. You have to have approval from them to pay more than your monthly amount, pay early, pay bi-weekly. If you want to pay less than your current amount due, you have to call them, which again takes five transfers and about 30 minutes on the phone. Terrible experience!
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June 2018 by Marlena G
Very helpfull employees.
