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November 2023 by Jordan Montoya
Absolutely amazing customer service, super nice and helpful salesmen there. Joe in sales and Tjay in finance were super nice and helpful, stayed past close for me. The building itself is also super cool and clean totally recommend
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November 2023 by Kristin Mattes
Alisha and Tay were a pure delight to work with in the purchase of my new BMW! They were very helpful and were able to answer all my questions! I would highly recommend them to my friends if they are ever looking for a new car! I haven’t felt that comfortable buying a car ever! Thank you so much for everything!
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September 2023 by Ram Bhulanja
Bought an X3 for my son as a graduation gift. Royal Garden + Everest Cafe both being restaurants in Glendale, we were very happy to buy this car from another local business in Glendale. Tay the young and energetic salesman was super professional and helpful. He was prompt with appointments and accurate with his words. He had me and my son speak with the manager and the finance lady, both of them were very pleasant to work with. I highly recommend Tay and BMW of Milwaukee North.
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September 2023 by Andrew Cannon
Our first BMW experience was great! Alex and Christina were extremely friendly and helpful during the purchasing process. They stayed late to make sure we were able to take home our new vehicle hours after we walked in. Looking forward to working with them again in the future.
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September 2023 by Sheldon Slusher
Purchasing my BMW X4 was a great experience due to my sales person Tay Smith. I was purchasing a vehicle due to an accident and a previous purchase that was a less than desirable experience. I was not expecting this experience to be the light at the end of the tunnel after two very long months. This was my first online purchase, Tay became my eyes since I couldn't be there in person. He sent videos, pictures and communicated any imperfections and how they would be resolved. He was also a great liaison between the finance department and myself, keeping me informed at all times. He kept me updated on the progress along the way until the car was shipped to Miami and delivered without any issues. He tailored the experience to my needs and exceeded my expectations! Rico was also great as he kept the communication active when Tay was out the office and coordinated shipment of the vehicle. I highly recommend BMW of Milwaukee North for a car purchase.
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September 2023 by Caden Starr
Tay Smith helped us while we were checking out a few different cars on the lot. It was really a great experience and probably the best interaction we have ever had with a sales person at any dealership. If you are planning on buying a car we highly recommend you ask for Tay to assist you in the process!
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August 2023 by Romila and Praveen
We bought our BMW i4 E40 from North Shore BMW a few months back. Greg Schmich provided outstanding service from our first call to the time we drove away in the car! Despite the model being so new, he was very knowledgeable about the car and its functions and gave excellent advice on what to look for when buying an electric vehicle. Greg and his team at North Shore BMW have us as customers for life.
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August 2023 by Caden S.
Tay Smith helped us out while we were checking out a Rivian on the lot. Really a great experience and possibly the best interaction we have ever had with a sales person at any dealership. If you are planning on buying a car we highly recommend asking for Tay to assist you in the process.
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July 2023 by C S
I just had the most incredible car buying experience with Greg Schmich at BMW of Milwaukee North while getting my hands on a fantastic BMW X3 M40i. Seriously, I couldn't be happier!Right from the start, Greg greeted me with a warm smile and a genuine interest in understanding exactly what I was looking for in a custom car. He took the time to listen to my preferences and gave me some valuable insights and recommendations from his impressive knowledge of the BMW lineup. It was evident that he knows his stuff!Throughout the process of building my dream car, Greg kept me in the loop with constant updates. Communication was on point, and I never felt left in the dark. He really cared about making sure my BMW X3 M40i was tailored exactly to my liking.When the big day finally arrived, Greg's enthusiasm was infectious as he walked me through all the features and technology of my new ride. He patiently explained everything, making sure I felt completely comfortable and confident behind the wheel.But what truly stood out was his commitment to making me a satisfied customer. He went above and beyond to ensure I not only got the car I wanted but also that I had a stress-free and enjoyable experience throughout.I can't thank Greg enough for making my dream of owning a custom X3 M40i a reality.To Greg, Christine and the team at BMW of Milwaukee North, thank you for going above and beyond and delivering a remarkable car buying experience. I'm over the moon with my new BMW and can't stop smiling!
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July 2023 by Jennifer
We recently purchased a used BMW from Milwaukee North, and worked with Greg. He listened to what we were looking for an wasn't pushy, interested in making sure we found the right car to fit our needs. During the purchase process, we found out that some items that were advertised were not correct. This was an oversight by the dealer and they quickly corrected the mistake and went above and beyond to make sure that they did everything they could to help us and fix the issues. We could have easily walked away but I am glad we didn't and overall they went above and beyond to make us happy. We LOVE the car and would definitely buy from this dealership again and recommend working with Greg.
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June 2023 by Austin Moehling
My buying experience with Greg S and Christine was world class from start to finish. I was in a situation where I needed to purchase a vehicle quickly and Greg made this happen in a seamless matter. Greg went out of his way to stay late to ensure I took the Jeep Grand Cherokee home that night. I ran into a little issue with the headlights/taillights and called Greg up and he took care of it! This is what world class customer service looks like. I look forward to continuing my relationship with BMW of Milwaukee North in the future. Thanks again!
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June 2023 by Debra H.
I was traveling from Appleton to Chicago to pick up my daughter and grandson. I received a warning message that I needed to attend to my BMW asap. I headed towards the Glenview BMW. The front desk and service manager, Rob, were very responsive. I was able to be on my way again, confident we were safe. Thank you from the bottom of my heart !!!
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May 2023 by Dylan Younger
2017 GMC 2500 All Terrain - My buying experience was fantastic with the help of salesman Ivan Escobar, and the sales manager. They helped make the process extremely smooth from start to finish. Everything I asked for regarding documents and paperwork they explained well. I bought the truck knowing it needed a new sensor and that BMW of Milwaukee North would cover it under warranty as well. After taking delivery of the truck, I had a check engine light come on for an unrelated problem. After reaching out to Ivan about the problem, he got right to work on making it right. They never missed a call and always answered my questions on the spot, even after I already took delivery of the vehicle. This was by far one of the best car dealership/ buying experiences I’ve had.
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May 2023 by L G
Buy a Lexus next time!!! Or even an Audi.The service at this BMW dealership is horrible. Every time you bring it in they say one thing and it takes five times as long. Call them and you’re lucky to get a call back at all.It’s horrifying actually. I’ve called them several times throughout the course of the day. They said it would take three hours and we dropped it off at 7 AM. Now it’s 3:30 pm and they tell us that it won’t be done because they need approval from BMW for parts to fix an extremely common failure - grill vents in the 5-series. And… this is the second time they’ve had to repair this exact problem!!!I have had four BMWs in a row, and I will never never never buy another one again, strictly because of how unacceptable the service is at BMW North Milwaukee.My sister has a Lexus and swears by the service.Bye forever BMW.
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April 2023 by Todd Mittelsteadt
TJ was a great salesperson. We bought a new 2023 X5 and completed the deal 95% via text, which was very convenient. Trade value was reasonable and the deal was fair for both parties. Katie in finance was a huge positive to the buying experience, the best finance person I have dealt with in car buying ever! I will buy again from this dealership.
