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October 2023 by Nofal H.
Worst dealership to buy a car from. If you come back to the dealership with problems the answer is always I don't know. From sales reps to maintenance to Managment, they all act clueless at this dealership. Watch out from they're so called warranties they try to sell you. They told me they had a pain warranty on the car when I told them I didn't want it they told me that it had been already applied. When I took my car to a different Chevrolet dealer they told me there wasn't any paint protection applied on the car. When I asked for a refund on the warranty that wasn't applied they told me it's non refundable. Never will I buy a car from this dealership.
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June 2023 by Kathleen D.
I had a terrible experience at Andrew Chevrolet and will never return. We looked at a car late yesterday afternoon, negotiated a price, filled out financing application, were approved for loan. The dealership had to do a few things to the car - new battery, air filter cover, wash - and we set an appointment time this morning to finish the purchase. 15 minutes before our appointment, the salesperson called to say they had sold the car to someone else. They said they did nothing wrong, but the salesperson never told us the car would still be considered active before our scheduled time. And the salesperson with whom we worked did not sell the car to someone else. One of his colleagues did, so that must be a great snakepit in which to work. The manager did nothing to stop the second sale and did nothing to rectify our situation. Very unscrupulous.
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April 2023 by Kenny Hopgood jr
Horrible service and experience the manager didn't care I ve called over a million times before coming up to the store smhService: Auto engine diagnostic
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April 2023 by Sharon McCarragher
Sergey always gives us thorough explanations of what is needed, and takes great care of our vehicle. Most recent visit, Sergey and the technician went above and beyond to get us on the road in record time. We can't thank them enough!!
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March 2023 by S McC
Sergey always gives us thorough explanations of what is needed, and takes great care of our vehicle. Most recent visit, Sergey and the technician went above and beyond to get us on the road in record time. We can't thank them enough!!
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March 2023 by Cris W.
Worst f****** service they all are slow like robots Need to get more highly trained workers not old lazy pieces of s****
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February 2023 by Adam Dietsche
I brought in my vehicle at 7:30 in the morning, and Joel greeted me with great enthusiasm. I immediately felt comfortable about leaving my car there. I used their shuttle service to get to work, and the driver was very professional and friendly. I had an amazing experience here and will go again.
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November 2022 by Beverly Phillips
They always get me right. My go-to shop.Thank Mr. Dorsey
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September 2022 by Andrew L.
I went to purchase a vehicle Andrew Chevrolet had on their lot. After test driving it, the salesman and I sat down to work numbers. The estimates were extremely high. $39,000 loan, 72 month term with $1,000 down payment was over $800/month. I had them run my credit to get a better idea of what the rate would be to get a more accurate interest rate. They told me lenders were coming back with 6.99% interest rates. I told them that was too high and I couldn't do that. They said they would "call in some favors" to get it down to 5%. I stated that was still too high and that I would be walking away. The salesman brought the finance manager out and he said I look unhappy. I told him the rate was way too high and I'd like a print out of the rates that were being sent to him. The manager refused to provide any documents showing that lenders were offering me 6.99 interest rates. I have 800+ credit. I secured an interest rate of 3.29-3.79% through a local credit union. In summary, this dealership is very deceitful and unprofessional. They are giving customers high estimates to prepare them for the percentage of the loan interest they will be adding onto what lenders are offering.
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September 2022 by Lavell Brown
Stopped in for a heater hose good professional service thumbs up to them
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May 2022 by Andrea Pomerance
Went to Andrew Body Shop for an estimate. TJ is great!!
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March 2022 by Bree B.
I was there 5hrs. Salesman kept trying to show me cars that was not in my approval range. I specifically told him I has 1000 to put down. Salesman keep trying to get me to put more money down. I had to keep telling him I feel like you trying to pressure me to put more money down and get a vehicle I don't want... the worst five hours in my life... than after the salesman finally find the vehicle I asked for I was told to come back the next day because they were closing and lenders weren't responding AFTER I WAS AREADY THERE FIVE HOURS
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February 2022 by Prince S.
This dealership is absolute b******** Called numerous times about a trailblazer that they said they were getting the next day and drove all the way out there to test drive it through them to tell me it hasn't shown up and tried to get me to look at other stuff while I was there this happened twice within two weeks of them saying it was coming the next day and it never came only to put down a deposit for them now to say they have no idea when it's coming. They literally lie to you just to get you in there and try to get you to buy something that they already have because the dealership business is so bad they're desperate for anything.
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February 2022 by Julie K.
Recall service was bad Never called us back when part arrived. Over "booked" repair appointment with 4 vehicles.
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January 2022 by Dee Town
Arrived to get an oil change after work and I was taken great care of my service was quick, courteous, and professional.
