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November 2023 by David Heinz
Kummrow has worked on a modified new to me 04 R32 several times now. Communication is friendly and top notch, timely estimates and repair. They where able to complete an alignment that involved adjustable aftermarket suspension, tire install and brake flush. Several weeks later accommodated a short notice water pump replacement when I had it towed in. Answered several questions I had not related to the repair done to the best of their ability without charge. Very fair prices for German car care using OEM+parts.Service: Tires
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October 2023 by Emmett Wesolowski
Only place you should have your BMW worked on in SE Wisconsin. The knowledge and expertise here on these German cars is better than every other shop.
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July 2023 by Nick Kowalski
I have been going to Kummrow for years and can't say enough good things about the shop. Most recently they worked on my new (to me) E30 and went above and beyond. Sent it in for some preventative maintenance and they went the extra mile to fix some other issues which resulted in it running significantly better than I expected it to. Andy grabbed a spare part from his parts-bin at home and after all was said and done, Pat gave me the break down of what was done, what still needed to be done and offered advice where to look next to get the car in even better shape. I always head to Kummrow.
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June 2023 by Seth Gardiner
On every occasion, Kummrow Auto has provided me with outstanding customer service & top-notch repairs & maintenance on my VW Passat. Along with performing relatively routine repairs (brakes, oil changes, tires, etc.) reliably & honestly, their knowledgeable techs can also handle any of the more challenging or unique repairs that can surface in a VW. Most recently, they completed a flawless engine swap with ZERO related post-repair problems. This is an extremely difficult task to do well & I've read numerous posts detailing the ongoing issues & costs that can arise from a poorly executed engine swap. So, if you need an honest & knowledgeable mechanic whose results are reliable & superior to the rest, Kummrow Auto is the place to visit!!Services: General repairs & maintenance
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March 2023 by andrew shin
Amazing customer service, Andyanswered all my questions and evensqueezed me in before the weekend so lcan enjoy my car!They installed a Dinan mid pipe for my340i (sounds great) and I plan to continue to bring my car there to have additional aftermarket components installed when the time comes!Highly recommend this place as the team is very professional, granted I didn't have the opportunity to talk everyone there, but Andy and Scott werewelcoming and professional. There was one more guy there that helped me load up my stock mid pipe, didn’t catch his name, but he was also a great guy!2023 Update: Brought my car in to have aftermarket suspension installed as well as new wheels/tires to be mounted balanced and an alignment done. I stand by my first review of Kummrow team, they're awesome to work with. Highly recommend Kummrow Automotive!Thanks Kummrow team!Services: Exhaust
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January 2023 by Diego A.
Good costumer service, got back to me in a timely manner. They installed an APR Stage 1 tune into my Audi C7 3.0 in about an hour. So far I am satisfied with the tune, fair price for a good job.
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December 2022 by Robert Whitney
Kummrow Automotive is a very competent specialty European car shop. They are easy to deal with and communication has been consistently good. On my 2015 BMW 335 X-drive with 85K miles, Kummrow replaced three leaking engine gaskets, replaced the worn-out and leaking struts and rebuilt the front disc brakes. The three-day job was done on time and at the quoted price. About two weeks after I picked the car up, while passing, the Check Engine light went on and the car was running rough. I took it back and the guys at Kummrow discovered the motor for the eccentric shaft had somehow become disconnected, even though that connector was far from where they had worked. They did the simple fix and charged me nothing for the diagnostic and repair work. The car now runs as smooth as it did when new. Kummrow has my trust to do the repair and make it right if there’s a problem.Services: Engine repair
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November 2022 by Hans Nielsen
This shop might be a bit more expensive than other places in town, but you get what you pay for here. They do great work and do not cut corners. It's the only shop in town that I trust for service & repair on my older BMWs.Service: Wheel alignment
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October 2022 by Michael Tuma
Kummrow Automotive is a wonderful European automotive shop. I started using them because my previous independent shop started making mistakes.Kummrow has always done exactly what they said they are going to do, and in a timely matter. I find if I want certain parts installed, I source them ahead of time. This speeds up the entire process.I would also like to point out to other potential customers that if you have a high performance vehicle, expect higher bills. We have an X3 and a 550i. The 550i is always more expensive to fix, and this is not a reflection on Kummrow, this is the nature of owning such a vehicle.
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October 2022 by Miranda Glembin
I visit Kummrow regularly for oil changes on my Jetta TDI and always feel welcomed by the friendly staff and handsome mechanics. Recently, my car started falling apart and it was quickly diagnosed and repaired. Pricing has remained fair even while our economy is in shambles. There have been few and far between instances where I had to wait on a part to ship or wasn’t able to get my car in within the week, but I’m pretty sure this locally owned Milwaukee business isn’t in control of the worldwide shipping and freight issues almost every human on earth is facing. Thanks Kummrow!Services: Exhaust
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October 2022 by adrian lockett
Told them that my car had leaks of coolant. I had the car checked elsewhere to get a second opinion. Needed thermostat and water pump replaced. I waited over a week to get my car looked at for them to tell me i had leaks all over the car. I had coolant leaking from reservoir. I told them what I wanted and needed replaced and I was told not to put anymore money into my car. Didn't diagnose any problems just lifted the hood saw leaks and said it leaked from everywhere. Was told I needed new tires but didn't give me any codes for why the engine light was on. I knew what I needed for my vehicle and they gave me some outrageous price to fix it.
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October 2022 by J K
This is my first negative review of any company, but I could not let their rudeness, dishonesty and disrespect go without warning people about this place.The van had just gotten back from their shop the day we bought it. Sadly, they did not fix the issue. The previous owners had told them that they were going to take care of the problem. When we called Kummrow, not only could they not get us in for almost 2 weeks, but they were extremely rude. Telling us, "New owners, new problem."Once they did take the van, it was in their shop for over 3 weeks, and they still were UNABLE TO FIX IT. We had to call them each time to find out what was taking so long, since they didn't follow through on updates. They told us they were having trouble locating a part. When they finally gave me the part number, which I had to practically beg for, I found it within 10 minutes. Ironically, when I called them back to see if I should order this part, they miraculously found it. We could have had the part shipped overnight, gotten the van back at least 5 days sooner, and paid less than they charged for the part (Online $29.00; their price $75.00).With all this being said, we finally picked up our van, thinking it was done, it STILL WASN'T FIXED. They told us there was another part they needed, but said, "It was discontinued...they couldn't get this part." They claimed they tried hard to find the part, but when we asked for that part number they weren't sure they were giving us the correct number. Again when I searched for this part, I found a new part quickly. There was no mention of it being discontinued. Not sure if they had a problem with us, or if they treat other customers so unprofessionally. Regardless, THE OWNER TOLD US HE WILL NO LONGER WORK ON OLDER VW VANS, so if you happen to have a VW van, or any vehicle, I would highly recommend taking it elsewhere.
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October 2022 by Latisha Franklin
I've been a customer for the past three years at Kummrow. Also referred my parents and friends to this shop. In late June 2012, my expansion tank cracked straight down the middle and they did a great job fixing it as usual. I also had work done on my car in September of 2012 to prepare me for my move to another state. I took my car to the shop today because coolant was leaking and they informed me that I need an new expansion tank. I called Kummrow to see if I can get the part from them since it was under warranty and also explained that I would take it to them if I still lived in the area and not 15 hours away. The father informed me that he would not pay for shipping. I stated that I would and he went on to say that he wasn't going to ship the part all of the United States and also that I was 3 days past my original warranty. I would of thought since I've been a customer for these past 3 years and considering how much work my older BMW has had there, plus referrals, that they could at least help me out, but NOPE! Now I'm paying for the exact same work almost exactly a year later. Personally, I thought the son was nice and the father was racist and rude.
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September 2022 by Richard Reese
I had a used vehicle inspected prior to sale, everyone one was very friendly and helpful educating me on my 1st diesel SUV. They did a thorough inspection and answered all of my “***** questions helping me get familiar with the differences from a gas vehicle. Highly recommend!Service: Vehicle Inspection
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July 2022 by Carey V.
My son has a 1985 BMW 328e that needs regular work. Kummrow has been great making recommendations on what to fix and what doesn't need to be so it doesn't become more of a money pit than it already is. Their work is top notch. Very responsive. Highly recommend.
