-
January 2024 by Mark “MartianMan TV” Walker
Good store and ok customer service. They need to work on it but overall nice. Shout outs to this store. Subscribe to my YouTube channel @Martianman TV and I really appreciate it. Support is Free!!!
-
January 2024 by Drie Drie
Omg no 1 told me they exclusive nikes and dunks if your someone who don't like waiting for shipment head over there now
-
November 2023 by Joseph Smith
Don’t go here!!! They will lie to you!!Called ahead to ask about even exchanging an item I received as a gift. The gal who answered was very positive & welcoming. I was super impressed & excited to come in and get the correct sizing.Upon my arrival I walked in, wasn’t greeted. The store rep informed me they don’t do that… I informed the guy I just talked to someone… then a gal with purple hair was super friendly explaining the only option was to return for a in store gift card. Keep in mind I am 100% okay with that. Then a dark haired gal comes over and tells me I am being rude about this since it wasn’t their items they sold. I calmly explained this is a GIFT not something I purchased. I just want to exchange the items and get the correct sizing. She then told me due to my attitude (that I didn’t have) I need to leave. I kindly asked if there was another location that was more accommodating or if we could swap the item as an even exchange. They said no.So $195 value of unused items in a sealed back then would only give back $30 due to the “lowest sale price” ???
-
August 2023 by Oliver Hatched
I came into the store and wanted to purchase a pair of shoes, I kindly asked for a size and the employee said they don’t have any in that size. So I asked what sizes they do have and she wouldn’t tell me. They gave me three guesses for a size, which resulted in me leaving with out making a purchase. The staff was very unhappy and not willing to help. It’s unbelievable how at this store you can’t ask what sizes they have in a shoe. If a shoe is on display for customers I should be able to ask for any size in any shoe I want no matter what the shoe is. This is one of many bad experiences I’ve had at this store, one time they wouldn’t let me buy two pairs of shoes. If you don’t want people buying the shoes then don’t display them. Overall this store is horribly managed and has horrible staff. Therefore I will never be coming back to this store and I’m switching to only adidas shoes. Nike is too high over their heads. If I could I would put 0/5 stars.
-
May 2023 by Tatiee Bby
Poor customer service and lack of accountability with other people money
-
April 2023 by Iieisha Moore
Charlie was so helpful. I love free spirits
-
April 2023 by Venisha Madlock
Vey nice employees!!
-
March 2023 by Terry Wilson Jr
it's a small Nike store , my god daughter did find her some Nike
-
February 2023 by Erik Cardo
I placed an order online for pickup. It's OK that it wasn't ready within 30 minutes. However, the fact staff would rather stand there on their phones rather than go look if it's even in stock is the issue. Lazy. I'll price match and order from another business.
-
February 2023 by William McGee
It was very easy to find the shoes that I wanted. The staff was very friendly and they let me know that I can also order items and have it shipped to the store
-
January 2023 by Margaret A. Dierickx
Store was clean and organized. Open floor layout. Merchandise displayed in a visually, functional and cohesive way. Associates are very attentive and knowledgeable.
-
November 2022 by Walker Shapley
Never come here manager with long black hair was super rude to me and also to another costumer while I was there. Worst customer service I’ve ever seen from a manager. Great staff i feel bad for them for working under her. Never coming back.
-
November 2022 by Brittney Lea
Customer service wasn't good, one of the managers there was very rude to everyone and I watched one of the security guards they have harass a girl that was in there asking for her number and hitting on her when she was clearly uncomfortable, not a huge selection nor a good experience
-
November 2022 by Bella Acevedo
I went into this store to ask about a popular shoe that is hard to get ahold of and most of the time you can only get when they do drops on their website. A friend of mine went in to get information about this shoe that is sometimes sold in stores and that you just have to be there at the right time, right day to see. So after work I went into Nike to ask an associate if they had it to purchase, as we were told to do. He went to ask his manager (not short but not tall, long black hair, female) and her response felt so attacking. As someone who works in retail and is a manager myself, I would have never responded the way this manager did at this store. She made me feel horrible for asking, like I committed a crime. Nothing in her response was polite. I didn’t know asking questions about a shoe in a shoe store was illegal.
-
November 2022 by Patriece Nation
The employees aren’t so friendly and they follow you around like your going to steal I was there doing a return and one of the mangers black hair somewhat short was very unprofessional and unpleasant the way she came off was very uncaused for I had everything I needed for the return receipt and bank card after I advised her not to talk to me that way and I’m a customer here comes security not even knowing what’s going on telling Me to calm down after I was treated very rude over a return out of all the Nike stores I’ve been to this is the worst
