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April 2022 by Sherry Z.
When I was about 35, I bought disability insurance from Northwestern Mutual -- because when my colleague was able to return to work very part-time after a car accident, she and I found out the inexpensive disability insurance only paid for being out of work FULL time, and benefits stopped as soon as she was able to work at all. I didn't want the same to happen to me, so I compared plans carefully and liked this choice because 1. benefits paid for full or part time loss of income; 2. I could choose a cost of living option so the benefits went up with inflation; and 3. this is a mutual company so all customers are also owners and would get a check each year to offset a big part of our premiums. Of course, disability insurance, similar to auto insurance, is something we hope we never have to use...but when I was diagnosed with cancer 3 /12 years ago and had to reduce work to part-time during my treatments, I was so glad to have it. Northwestern Mutual forms were easy for my doctors and myself to fill out. My doctor only had to fill out the form once more. I submitted forms each quarter, I think, showing how much I was working and giving a prognosis. Northwestern Mutual used my taxes from the previous three years to determine my average (or maybe my highest?) income, and they paid me regularly without any of the harassment I hear about from people about some other disability companies. I always felt believed and supported. The employees who worked with me were caring, skilled and respectful. I would highly recommend Northwestern Mutual disability insurance to anyone seeking a solid insurance plan with good benefits and excellent service.
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September 2020 by Robert H.
Do not do business with Northwestern Mutual under any circumstances. Our NM "financial advisor" representative Jay Kalil reached out to my family though an extended family connection, offering to help us with some free financial advice. He sold us term life insurance, which is fine (although the rates are terrible compared to other companies), and also pushed a whole/permanent life insurance policy on us that he said was a "medium-term investment" with great average rates of return of 5-7%. We asked him general questions about our finances, and overall he suggested we not put money into other things like 401k, but do this whole life insurance plan instead. We signed up for these policies as my spouse was looking for a long term investment with good rates of return; our premiums were a combined $640 per month. Our NM representative also creepily followed up all of our phone calls by going through our LinkedIn contacts and asking if they could contact them, presumably looking for more people to scam, to which we said no.18 months later, I ran the numbers more closely and saw that the projected rate of return was only 2.9%, and the guaranteed return was only 0.4%. Realizing we may have been scammed, we spoke with several independent financial advisors over the last few months, and they were unanimous in saying that these whole life insurance policies are a very bad investment for us considering our age and income level. After asking our Northwestern Mutual representative about their commissions on these products, we discovered that he had taken over 60% of our premiums as commission in the first year of our policy (at least $4,600), and takes 5-10% of our premiums as commission for every year after that (it may even be higher - these were just the estimates that our dishonest NM representative provided). These extremely high commission rates were not disclosed to us at the time of purchase. We canceled our plans at a loss of $8,742 over the last 18 months, because after looking at the numbers, staying in longer would have only incurred increasing losses.I filed a complaint with the NM office in question regarding these sales practices, and in the dispute resolution document, our NM representative claims that he never told us the rate of return averaged 5-7%, and that he never told us we should not increase our 401k contributions. Both of these statements are blatant lies. Most appallingly, the resolution document states that "A permanent life insurance policy is not an investment. Typically, an investment is purchased for the purpose of accumulating wealth." THESE LIFE INSURANCE POLICIES WERE SOLD TO US UNDER THE EXPLICIT DESCRIPTION OF BEING INVESTMENTS THAT WOULD ACCUMULATE WEALTH. Northwestern Mutual has denied that they owe us any money in return, saying that since his statements were over the phone and not recorded or documented, it is our word against his. There was no source of confusion here, my spouse and I heard him state these things repeatedly over the course of several weeks on the phone when pushing these products on us.I spoke to some friends about this, and the same thing happened to 2 of them - NM representatives push these whole life insurance policies on people, get them to put many thousands of dollars in that they take as commission, and then when people finally realize what is happening, they cancel their policies at huge losses, because the alternative is worse. These products should not even be legal as there is no benefit to them for people who aren't millionaires trying to dodge estate taxes.In summary, these Northwestern Mutual people are scumbags and predators who will lie to you and push terrible products on you, and you should not trust them under any circumstances. If you are going to talk to them, make sure to record the phone calls or get their statements in emails, because they will use illegal marketing practices over the phone and deny it later.
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December 2018 by Fox E.
Not to be confused with that time we got each other off up in Seattle, which was Pacific Northwestern Mutual Masturbation. Tiny difference. Not that there was anything "tiny" about our "di-fferences." But anyway. This is a pretty popular bank in the Milwaukee area and this is a fancy new location of it at the mall at Glendale. It's a little hard to figure out where it is cuz it's part of a big complex of different buildings and shops including Trader Joes. Having said that's not bad and not nearly as much of a rip-off as some of the major National Banks are. But I would still prefer a little Local Credit Union to this place.
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August 2018 by Rachel Michelle Colangelo
Very knowledgeable young man with a good head on his shoulders. Really knows his stuff! Very trustworthy individual! Will definitely contact Ryan the next time I’m in need of Financial counseling.
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August 2018 by Cristian Vargas
Great employee and even a better person. Keep up the good work big guy. Proud of you.
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August 2018 by Randy Bukantis
I’m sure I’m biased being his proud Dad, but he truly amazes me on his dedication and hard work ethics. He thinks of others first and will work hard to make sure everything is taken care of.
