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January 2024 by M perry
Stay away from the Deli counter. They are not very good at customer service. They may have deli meat in the display case but if its not open in the back room they will not open a new package. Had to get the store manager to force them to cut the meat I wanted. Wonder if their meat supplier Dietz and Watson approve of this strategy?Came back the next day to get some sliced bologna and the clerk, well she remembered me and sliced it with the skin still on and was very rude - mutters a lot maybe she thinks no one hears her, or maybe she does. The rest of the store seemed adequate and well stocked and the staff quite helpful. It takes only one to ruin the experience. Having just moved to the area, I'll stop off to pick up a few things at the Metro market when necessary ( probably not cold cuts ) but will reserve major shopping for the Sendik's a few miles up the road. My experience was confirmed a few days later in conversation with a new acquaintance who also avoids Metro Market unless absolutely necessary. An unfortunate first experience.
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December 2023 by Sera Jae
I use to love this store! Often shelf’s aren’t stocked making it very inconvenient for me because it’s more than likely an item I went there for. It used to be super clean but now it’s pretty dirty compared to what it used to be. However, it’s 10 times better than the one on Silver Spring!
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December 2023 by Anna Stania
I almost didn't go here because of the recent horrible reviews, but I stopped by at around 7pm on a Sunday and found the store clean and the employees friendly and helpful. I'm not a local, so idk how it was in the past, but it is not bad at all now.
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November 2023 by Jim A
One of the worst grocery stores I have ever been to. It wasn't exactly great when Pick n Save owned it but compared to what it is today it was essentially Shang-ri-la. The number of staff has dwindled to the point where most of the time you have to check yourself out which I know is the trend or whatever, but it doesn't make it any easier to deal with. Of the remaining staff, the number of people who seem to care at all about their jobs or the condition of the store is in the single digits based on how dirty and unorganized the store is. Everywhere you go there are products strewn all over the shelves and half of the inventory is empty which is funny considering that there are perpetually pallets of food sitting inconveniently in the middle of the aisle but never seeming to get unloaded. I'm sure the customers are partly to blame but if no one employed by the store cares about the condition of it, why should the customers? This is all setting aside the prices which have gone up significantly. I know inflation and whatnot, but it is very hard to walk out of this or any other Kroger store not feeling like you just got fleeced. I have tried my best to stay patient, but I hate this place and going there makes my life worse. I will not be going back again.
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October 2023 by Joel Levison
Great place, great ppl, needs more employees
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September 2023 by Stephen Harman
You cant get any shopping done here. There was a pallet blocking every aisle and employees standing in the way. The prices on the shelves RARELY match the prices at the register. Staff is rude and doesnt know the answers to any questions. They just ignore you. Stock on the shelves is usually dirty or damaged. Inconvenient and a waste of time...
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September 2023 by Carrie Neumiller
I have been coming here for years and they’re always open till 11. Do you think they’d advertise it and let people know that they’re not open till 11 anymore I think for the 20 minutes I drive to get here. I get hear a 1030 and guess what I can’t go shopping anymore with my work schedule. Thanks a lot Pick N Save for cutting your hours back you lost a dedicated shopper and I actually drove out of my way to this one because it was so nice and clean. What a joke and the best part is people were in there shopping and your workers won’t let me come in there and grab two things no big deal just diapers and baby formula. The baby can wait till tomorrow, right? I am so sick of Pick N Save not updating their hours and giving people a heads up amount maybe in advance that they’re gonna be closing sooner but whatever they lost my $1200 grocery bill a month
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July 2023 by Todd Stapleman (Odd)
I tried online ordering using their app. It was a bit cumbersome - but I found the items I was searching for. The substitution of chicken thighs for chicken breast was a bummer and they claimed to be out of PBR.
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July 2023 by Nick Longo
Embarrasing to see this place in its current condition in my hometown. I've never been to such a poorly managed metro market. Total dump, with the worst service around. Go to Aldi or Trader Joes.
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July 2023 by Josh Gratz
Do you like a store that's constantly out of things like lettuce, tomatoes, cereal, and milk? Where you can't walk down the aisles or see the shelves because of mid-aisle displays? Irrational organization? Shrinking selection to fit more store-brand junk? Then this store is for you! At least its cleaner than some of the others around.
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April 2023 by Joe D
Decent store. Only one checkout lane open with a human, all the rest are machines.
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March 2023 by Linda Radtke
Went in at 7:20 to pick up some ham salad. The lights in that area were off and they were covering the salads. Asked for ham salad they said we're closed. Very rude employees. Considering you are open till 11.
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February 2023 by Justice L.
The staff always answers any questions I may have but they could be friendlier. The donut case is so filthy, I stood there a few minutes wondering if I should get the packaged donuts or not. Those donuts were soooooo stale. I learn my lesson because I wasn’t even comfortable going into the case, let alone eating donuts from there! Please THOROUGHLY clean this area. It is in dire need of a DEEP DEEP CLEANING! And sell FRESH donuts not stale, hard donuts!!! And every time I shop here all the meats expire literally a few days from that date! I bought some chicken and was going to cooked it days later but (froze it then unthawed it) and it had a funky smell to it, it smelled like salmonella! I had to throw it away. Before that I haven’t bought ANY kinds meat at all because these expiration dates are too close & suspicious for me. It’s been months since my family and me has eaten chicken. Look at the pictures I added.
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February 2023 by Kammy F.
The staff always answers any questions I may have but they could be friendlier. The donut case is so filthy, I stood there a few minutes wondering if I should get the packaged donuts or not. Those donuts were soooooo stale. I learn my lesson because I wasn’t even comfortable going into the case, let alone eating donuts from there! Please THOROUGHLY clean this area. It is in dire need of a DEEP DEEP CLEANING! And sell FRESH donuts not stale, hard donuts!!! And every time I shop here all the meats expire literally a few days from that date! I bought some chicken and was going to cooked it days later but (froze it then unthawed it) and it had a funky smell to it, it smelled like salmonella! I had to throw it away. Before that I haven’t bought ANY kinds meat at all because these expiration dates are too close & suspicious for me. It’s been months since my family and me has eaten chicken. Look at the pictures I added.
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February 2023 by Ra Lumpy Limpy Hiker
This place has completely gone downhill. There is no real service. The people working are mostly not customer friendly. Cashiers are often complaining in front of customers or playing on their phones. There seems to be no interest in ensuring that customers want to come back. I avoid this store when I can.