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March 2024 by Devon Peck
Multiple times I have not received items. Usually it isn't a huge problem because I would be refunded my money and I could just make myself something else or buy something else. However, this time bags of chips were missing and I was told I wouldn't be refunded because I still got the salsa, even though the salsa is useless without the chips. So I was down $7 because they screwed up my order. On top of it, I was told that my burrito which looked to be about half the size of a regular burrito was only wrapped differently even though there is no way that if they had the right amount of ingredients would it have been that size. I'm not even exaggerating when I say that I can fit it in the palm of one of my hands. And yet again, there is nothing they can do.
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March 2024 by Aubrey Lee
The staff here is amazing!
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March 2024 by Jennifer Nell
Nasty attitudes and keep doors locked for nothingParking: No parking on silver spring only in the garageWheelchair accessibility: Lil spacious
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March 2024 by Dennis Bynum
If you can go to a different Qdoba then do it. This is THEE WORST Qdoba in the greater Milwaukee area. Customer service is terrible and they’re consistently out of product. I avoid this one like The Plague because I’ve had a bad experience *every* time I’ve been here. Not exaggerating.
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February 2024 by Stioli
It's what you expect for medium end fast food. Generally, their ingredients are decent, and the service is quick. I'm not sure I'd say that you get what you pay for, but the convenience is always a factor is these types of restaurants. The building was clean and the wait time short, so if you like this kind of thing, you'll enjoy it once in a while.
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February 2024 by Squid Blyth
We had excellent service for our lunch stop. We love coming to this Qdoba because the staff are always friendly and the food is as good as it ought to be.
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February 2024 by Zoey Faith
Always look forward to coming since it's the closest place where they have amazing burritos, bowls and quesadeas!
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January 2024 by DR SHANDOWLYON REAVES
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
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January 2024 by DR SHANDOWLYON R
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
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January 2024 by Curlyy Curlss
They need to work on their customer service skills. Everytime I come in here, they don't greet the customers and they always have attitudes. Get better smh.
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December 2023 by C J.
I asked for extra meat and it barley any meat and the lady was so rude the chesse looked old she cussed she was all rude and i want to know what yall are going to do about this
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December 2023 by Arya Fotouhi
This Qdoba needs to be removed, one of the worst locations ever. Nobody knows correct portion sizes, the food is always cold or stale and it’s not worth the money. Any burrito you get will fit in the palm of your hand.
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December 2023 by John Meyers
SCAMMERS???Food was fine, even if a little light on the meat. The real issue was service. First, a guy complained to us about coming in the back door even though it was unlocked with no sign. I had him repeat himself to understand him, but he talked so low I couldn't hear him over the music. Then the girl making the burrito had to be told repeatedly which ingredients to use and we had to remind them to give us the rest the meal - chips and cheese and the drink and side for the kids meal.That was all fine really. But to top it off, they messed around with the pricing. Instead of charging for the brisket, they charged for chicken and then added a charge for extra meat. This increased our price by$2. But I'm guessing they're somehow pocketing the 3.35 charge with a refund later, especially after seeing someone else post a similar experience. Management ought to check this out!
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December 2023 by Keena Smith
The food was tasty but small portions they was
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December 2023 by Spooky Spooks
I always defend people in the food service industry because I know they get treated horribly a lot of the time but the employees at this location had me seriously reconsidering that stance. I've never had a more threatening dining experience than I did here. There's no reason for them to have attitudes so bad that I have to feel worried that I might be attacked. They didn't need to raise their voices at me the way they did. They were so loud that I genuinely couldn't process what was happening. I did nothing to incite this treatment. The people here need to be replaced. Either that or close the store.
