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February 2024 by Wanda H.
Worst service EVER. I went to the counter with what I believed would be a simple question. The woman who was 'helping' me was rude, unprofessional and didn't know anything she literally left me standing there for 20 minutes-I asked another teller where she was and they said she was in the back, on the telephone. I'm disabled with hip problems from a catastrophic fall a few years back. I finally asked another woman for something I could sit on. She was a badge that said 'manager.' She pulled a stool from the back of the teller area, acting as if it was a big deal. She pushed the stool toward me, and leaned in closely. She said, so no one else could hear, 'Just so you know, the credit union does NOT offer seating to our customers.' There you have it. Violations of all sorts of state and federal statues. The nastiness of BOTH these woman was unbelievable, I'm moving soon and I cannot wait to change financial institutions.
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January 2024 by Brian Eggers
Very friendly and efficient. Would recommend this UW Credit Union to anyone looking to open a bank account.
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January 2024 by Pamela Birdwell
I often frequent the drive-up but my most recent visit was favorable!The facility is inclusive, clean and the customer service is awesome whether in the lobby, drive-up or on the telephone. Your customer service reps, tellers, and managers make each customer feel valued and I thank you!Respectfully,Pam Birdwell
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January 2024 by Angela Madison
I have nothing but good things to say about this UW Credit Union! This Credit Union has been extremely helpful to me and my family for many reasons. Service is polite and efficient. They make my banking easy.
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December 2023 by Sandra Humes-Benton
Great location, great customer service. Love the variety of service points, lobby, drive up, banking app. I use them all!
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November 2023 by James Thomas sr
Welcoming atmosphere, whom we interacted with were very nice and helpful. Our banker TJ was awesome, very nice and attentive to our needs .
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October 2023 by Cyiah Wright
I worked with TJ and he was absolutely fantastic. The front desk gentleman couldn't have been more pleasant. There was a lady in there who brought stickers to my son while I was filling out paperwork. If I could give this more stars I would. The building itself is super clean and neat. From walking in to leaving. I felt like I was being taken care of every single step of the way. Definitely not something I expect every single time I walk into a bank and this was just such a happy surprise.
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September 2023 by Carol Johnson
Teller's Sam and Howard are the best at the Glendale Branch,always extremely helpful.I love this branch.
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September 2023 by Josephime Rembert
They were very helpful made my life a lot easier thank you so much
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August 2023 by Sebastian Thachenkary
Excellent customer service by phone and usually 98% of the time) in branch as well although it depends on who is working in the branch that day. The mobile app is also great and easy to use.
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July 2023 by David Quintero
Excelente service. UW credit union is a great organization and their service is the best.
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July 2023 by Ricardo Ramos, Jr.
Always quick and warm coffee waiting. Nice open, airy bank.
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May 2023 by Jenna Gehring
I love UWCU and especially this branch! Always super nice and helpful! They also just recently built a new building and it’s beautiful inside and out!
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May 2023 by Terry Conner
Love the new remodeled branch, but I am a little disappointed that there is no night drop.
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May 2023 by Alex Kreuzer
Local bank grew up and lost focus on what their customers want/need. The value of using this brick and mortar bank is fading quickly.