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March 2024 by Bill G.
Owned an expensive couch for 25 years and it was finally time to replace it. Walked into colders and was immediately greeted by Victor. He was extremely pleasant and told us to come find him if we had any questions. A short time later we met up with Victor and, with his help, we narrowed down our selection finally settling on a new sofa and reclining chair. To say Victor knows his furniture is an understatement. He is extremely knowledgeable in everything from the various grades of leather fabric, styles of furniture and manufacture options. We purchased our new furniture that day and it's because of Victor that we had an amazing experience. Bill from Grafton
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February 2024 by Laura S.
Received my furniture about a year ago. Every piece has some sort of damage with the paint. They did send a man to repair everything, he did a great job. The footboard that was delivered was so badly made he was unable to repair it. 13 months later and I'm still waiting for a new footboard. And after a year of use the dresser has bubbling paint and chips on the top part. Customer service says there is nothing they can do since it has been over a year. I would think after spending a few grand on brand new furniture it should last over a year. Very disappointed in the quality of the products and the customer service this company provides. Would NOT recommend buying furniture from Colders.
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January 2024 by Pam Cooper
I appreciate your understanding of my medical condition. I know I am very happy with my couch, and especially my chair. I just purchased a different dining room table which I had my eye on before. Thank you for your great salesperson Michelle, Bryan and anyone else who helped the lady in the wheelchair. I am very grateful.
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January 2024 by wendy carlson
We were very happy with our experience. We bought a new sectional and our salesman Scott was very knowledgeable and helpful. Can’t wait until it’s delivered!
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January 2024 by Jayne Wickland
I arrived at the store and I was taken to where the display for recliners was. The saleman (Gerry) explaied the pricing of the sale items. He didn't hover over me which I appreciateed. I tested out a few and found the perfect recliner. Which was on sale.This was a good shopping experience and it took a minimum amount of time to find what I needed.
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January 2024 by Krissy Luedtke
Laura was amazing. I was greeted kindly and then given my space to look around. When I was ready, she was too! She was knowledgeable and helped me find the best kitchen appliances to fit my needs. She was great!
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January 2024 by Carolyn Hendrix
My shopping experience with the staff at Colder's in Grafton 12/31/23 was wonderful. Laura K (my sales rep) was helpful and very knowledgeable with answering all of my inquiries. I look forward to shopping at the Grafton location in the very near future.
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December 2023 by T
Super knowledgable staff.. we were looking for counter depth side by side refrigerators.. Colders only had a few on the showroom floor. But - it only takes one - we found the model we wanted to see. Got a great price and are awaiting delivery. (would have given 5 stars if they had more options to look at in the showroom)
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November 2023 by Jane Sorenson
Good deals on furniture. Just wish that the sales staff hadn't followed us around the store, even though I know they are trying to be helpful.We also didn't think the sales staff was that friendly and warm. I would shop here again, though.
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October 2023 by Christy Stemm
I had a great experience working with Bob S. He provided great customer service and was very informative about the furniture pieces I was looking to purchase. The price points were very good and they offered great payment options. If your looking for affordable, great quality furniture and service go see Bob!
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October 2023 by LyAnne Halverson
Our sales associate at Grafton Colder's worked tirelessly to find a sofa that would work in my new 1 bedroom apartment that could only be 70" long!! I think his name was Scott.Unable to find sofa at multiple other furniture stores. We found a full size sofa that could be ordered as a love seat which was 70". All the other full size sofas had loves seats too long. So I thank him for all his help. He also was never frustrated or impatient with us. He also knew his all his stock in the store very well.
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October 2023 by BRENDA BERG
Michelle was knowledgeable, patient, courteous, and helpful. She also worked hard to get me the very best price with my purchase.
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October 2023 by Derek Schanz
Bob was fantastic to work with - very personal and knowledgeable! He also got us in and out in under 30 minutes once we decided on furniture. Would happily go back and support the local guys.
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October 2023 by Heather Kalmuck
This is the second time we have purchased furniture with Colders and Bob has been a tremendous help each time. Our first purchase was about a year and a half ago and it was a seamless process. We recently returned to look at couches and there was some confusion over over a credit we thought we had with the store from the first purchase. Bob did a great job of explaining the situation and Colders honored the credit. Bob was extremely patient and helpful while we decided what furniture we wanted. With both experiences, it is clear that he his very knowledgeable about all products they sell, he was eager to help but did not hover or push and was very professional and thorough. He has kept us updated on the status of our furniture and delivery and it has been another very good experience. I would recommend Colders, and Bob, to anybody as a company that stands behind customer satisfaction!
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October 2023 by Gail Hughes
Excellent service! Tim and Machelle were helpful, patient and thorough. They were able to find a piece to our sectional which was no longer available at the original store we purchased. We ended up buying another piece of furniture we needed as the the prices were so good. This is my husband and my second purchase. We recommend them ten time over. Thank you Colder's (Grafton), you will be seeing us again!
