DICK'S Sporting Goods in Grafton is a premier destination for sports, exercise, and outdoor equipment needs. The store offers a wide variety of products, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. Customers appreciate the knowledgeable staff, who provide excellent service. For instance, Kyle, the lead golf technician, received praise for his professionalism and insightful feedback during a golf club fitting. Will and Piper from the shoe department also stood out with their outstanding customer service, helping shoppers find the perfect shoes that fit well and suit their needs. However, there was an incident where the store called the police regarding dogs left in a car, which some felt was an overreaction. Despite this, the overall experience at DICK'S Sporting Goods in Grafton is positive, with a focus on helping customers find the right products at competitive prices, including online shopping with in-store pickup options.
One time we were shopping in the store, we have to small dogs in our car with the windows open. Store calls our names over the intercom. 2 police officers greet us and tell us that they received a complaint about our dogs. We felt the store over reacted and so did the officers!, so they get 3stars
April 2024
Most golf equipment is cheaper or the same price as online. Friendly and helpful staff.
April 2024
Went in and Will was so accommodating and found me a great pair of shoes that my feet just love thank you Will in the shoe department
