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June 2023 by Taylor
I can't reply so I'm editing my review. Yes I am a customer. Soon to be ex customer. Thanks.
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June 2023 by S CAMPIONE
My rent also increased by a total of $55 in two years. This is a quick way to loose potential long term renters. The excuse of wide alleys and a security gate don’t fly when the gate is either broken or open every time I went there.I moved to a storage unit five minutes away and pay $55 less than what they were charging. Does not seem ridiculous, IT IS.I WOULD NOT RECOMMEND!
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June 2023 by Kelly Hofmann
Nice place to store your stuff. Rates are fine. Some units are spread out, nice if you have large items to store.
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May 2023 by Lowell S.
Initially enjoyed the facility, after a year my rent went up $10. I was not excited about that, but made do, I asked will this happen every year, was told no "we usually only will raise it $5". The next year they raised my rent by another $50. Their reasoning was the wide alleys (not my business not why I rent there not my deal), the "secure" gate that in two years I think I saw it functioning three times. I am shocked everyone isn't leaving, as I moved into a similar sized storage facility five minutes away and pay $55 less a month than what they were raising my rent to. This was sent to me when I questioned my rent increasing this high. "Those of you with large units and wide ailse need to remember there are extra land costs etc to having a wide ailse and electric for a battery trickler. Your new increase is still less than new rentals and the market"Unreal, a battery TENDER on my motorcycle. Also as a business owner don't blame customers that didn't request a unit with wide aisles... Stay clear, very pompous and dis functional business perspective.
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May 2023 by Rick
Just got a E-mail that my rent will be going up $45 June 1 that seems a little ridiculous.
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February 2023 by Dedai T.
DO NOT RENT FROM THIS COMPANY! THEY ARE RACISTOn 2/21/2023 We received any email stating that the our lease was terminated due to spilling oil over their entire parking lot. There are numerous of vehicles that drives through and park in that parking lot. I do not understand how we were single handling pointed out for spilling oil. We have asked for videos and pictures and none of the videos sent shows us emptying or dumping any oil. They told us we were responsible for the oil clean up of their entire parking lot. We then received another email, addressed to the company (but came to us accidentally) stating that they should have just changed our locked code and locked us out of the gate. This makes complete sense we were locked out of the storage multiple times and had to call the 24 hour number and get access.The email also stated there will be no bill. However, they tried to bill us. The email stated that there were 8 cups of oil poured into the pond. First they said we put oil over the entire parking lot and now they stated we poured 8 cups of oil in the pond. Again with no proof. There is an entire auto mechanic shop in the front of the building running in this storage and still we are being blamed.We were also blamed for a semi truck that was not ours. The only difference between us and the other customers is the color of our skin. Whenever there is anything done outside of their policy. They blame us for it and then when furthered investigated, it is proven not to be us.They also leave the gate open for weeks at a time and we have to email and ask them to close due to safety reasons.DO NOT PARK YOUR VEHICLES HERE OR STORAGE YOUR THINGS HERE THEY WILL KICK YOU OUT FOR NO REASON!
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February 2023 by Forest Condon
No complaints at all. Good price, good units. Good customer service when I needed it. Very happy with them.
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January 2023 by Richard Anderson
Great Storage Facilty, Properly Maintained & Clean!
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October 2022 by chris hunyar
Very clean.
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December 2020 by Mark Lubinski
Great storage options especially the larger units with the higher ceilings (12+ feet high).Great remote storage option if you don't need your items too often. Most people store stuff close to them and overpay for that reason when they nearly never need to access the items.
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October 2020 by Brian Harris
They are very easy to work with. Everything can be done easily online. And, if you need help they respond quickly to any emails.
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July 2020 by Grant Haynes
Clean, nice units
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December 2019 by Trash B.
Meadowlark purchased this storage facility in November 2019. As expected rental rates were increased by 18%. Less than 30 days later the new owner "discovered" that the 10x20 units were actually 11x20 and put through an additional 10% increase, blaming their error on the former owner. Their web site advertises a locked and gated facility, with video camera which does not exist at the Port Washington location. The manager, owner, Laura Logan's customer relations skills are lacking to non existent. If I could post no stars I would happily do so.
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December 2019 by Matthew Leisgang
Clean, safe, great customer service and good pricing.
