-
February 2024 by Madisen Molter
Always able to get in quickly and treated with the upmost care and respect! 10/10 recommend for all your car care needs, you will not be disappointed!
-
February 2024 by Mike Scritchfield
Wow. Talk about great customer service. Chris in the front office is great. I would recommend this location to anyone. 10/10.
-
December 2023 by Beth Plautz
Always friendly staff, quick service and excellent customer service.
-
November 2023 by Patrick Pitre
Had a flat from construction debris in the highway. They were able to get me in right away, got the tire fixed, and let me know about the state of my brakes without pushing an upsale. Great service, friendly and fast.
-
November 2023 by Samantha Sali
Trustworthy, friendly, caring, clean, & well-organized. They really go above and beyond and I’ll recommend this location to everyone now.Service: Oil change
-
October 2023 by Andreas Hasenauer
I walked in on a Saturday around noon and was able to get an appointment for Monday morning. They repaired my brake lines, welded a broken exhaust pipe bracket and performed an oil change. Pricing was transparent and reasonable given the size of the repair job. All staff members were very friendly. I'll be back for future services and repairs.Service: Brakes
-
September 2023 by Jonathan Fischer
Great customer service. Speedy oil change, quickly diagnosed check engine light, and proficient repair.
-
September 2023 by Geo B5
I went in prepared to spend +$500 on new brakes (rotors and pads). Instead, I was advised I still had time and an $80 lubrication would suffice. Honesty and integrity. A rare combination by today's standards. Thanks, guys! I will be back.Service: Brakes
-
August 2023 by Tammy Cable
I was visiting my son and daughter-in-law and I was on my way home when my car started howling and discovered my hubcap area was extremely hot. I returned to my son's house and he told me to use Midas and how happy he and his wife have been with the service they have received and I called in the morning and was promptly serviced and back on the road several hours later. It's unnerving when you're from out of town and need immediate service for your vehicle, but I was put at ease from the moment I arrived until I drove away. They told me what I needed and showed me the problem in a professional manner and answered my questions. I'm sold and I can see why this business has such glowing reviews. Thank you for elevating my stress and helping me get back on the road home.
-
August 2023 by HANI MALEK
I wanted to share a great experience! I went in to have my brakes inspected at Midas Grafton. I always dread this experience because you’re at the mercy of what you’re told. But technician Craig was extremely helpful and took me back to my car to show me and explained what was going on with my vehicle. I didn’t feel up-sold and I didn’t feel confused or concerned about making a repair I didn’t need. I walked away, feeling informed and trusting of him. A great experience due to his style and trustworthiness!Services: Air & cabin filter replacement
-
July 2023 by Heinz S.
great service fixed my muffler on my 2005 Toyota in 45 minutes at a very reasonable price.Highly recommend this shop.Heinz
-
July 2023 by Jason Brauncowski
I scheduled service online after business hours on a Sunday. They confirmed before 8 am the next day and got me in for service Monday afternoon. Staff was friendly and communicative and there was no high pressure sales BS. In fact, the service tech told me my issue was “a nuisance, but not dangerous.” I opted to have him perform the service anyway.Service: Auto brake repair
-
June 2023 by Ryan S.
Tire was low and no one was available in the area. I called Midas and Justin answered. He told me to bring it in and met me outside as soon as I pulled in. They took care of it and even provided a car inspection. Fantastic service from Justin and the team! They really helped me out in a pinch! So grateful!
-
June 2023 by Olivia Case
Wonderful service! I have been to a handful of "autobody shops" and every time I have had the workers lie to me, try to overcharge me, one place threaten to call the police if I take my care home because "its too dangerous to drive", even though I went into for a oil change and there was nothing wrong with my car, and this Midas is the complete opposite of all my other experiences. Friendly, prices are reasonable and fair, and the work was done in a timely manner! I will always come back here no matter what. I have recommended this Midas to 4 different people now and I just got my car back yesterday! Thank you Midas (Grafton) for the work and wonderful customer service!Services: Tires
-
June 2023 by Cody Reed
They do great work, are honest and up front. Highly recommend.