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March 2024 by Melanie Smith
Walked in a wasn’t greeted by anyone. Waited for awhile before the person even came out to take my order. Pizza crust was draped over the edges of the pan and all the toppings were loaded in the center of the pizza. When got it home to bake it it bubbles up in the edges and didn’t cook well. Very soggy and heavy in the middle When u picked up a slice all the toppings fell off from not being spread evenly. Will never go here again. Will travel to a farther location to have a better pizza.
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March 2024 by elizabeth thompson
Had I known I wasn’t going to get any cheese if I ordered non dairy cheese I wouldn’t have bothered. $70 plus for two pizzas a soda, garlic bread and cinnamon bread. So far dinner sucks. Thanks for the garbage crust and no cheese.What a joke when I still had to do the cooking.
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March 2024 by Bill Dobberpuhl
This place is really skimping on the toppings! Last two orders from this store were awful. It’s really interesting how much better the Saukville location is. We will never be back.
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February 2024 by Kirill Edelman
Didn’t follow the order on half and half, and horrible ingredients placement on the second pizza (see photo). I had to even everything out by hand. It’s as if the employee didn’t take any pride in her job at all. Disappointed AND sad.
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January 2024 by B6701NZchrisb
So, I came here about 6 months ago and it was horrible. I figured I give them a chance again. Never again. I ordered 2 pizzas and one was half cheese and half veggies. She put it on all of the pizza. Luckily I caught it as my son would of starved tonight. The second was a signature pizza with set toppings. I get home and there are olives...after picking it apart I put into the oven were the crust was falling apart.
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December 2023 by Kayla Lynn
Horrible customer service. Won’t be
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November 2023 by JOANNE WILKEY
This place is THE WORST!!!Try to imagine walking into a pizza place and NOT being greeted by the ONLY employee in the store, who doesn't have a clue as to how to make proper change, who is extremely unfriendly, and who also doesn't have a clue how to make a pizza! She never stretched the dough to the edges of the tray, skimped on the sauce, didn't measure out the ingredients and then proceeded to pile all the toppings in the center of the pizza!!! There must have been a pound of mushrooms on it, which of course resulted in a wet soggy pizza. I couldn't believe what I was seeing. The pizza actually had a mountain of toppings in the center, which I had to reassemble when i got it home. I decided it was just a bad night, and went back a month later. Same girl (Sara, I believe) and an exact repeat of the previous visit. After the 2nd experience, I called to get the manager’s name, annd she wouldn’t even answer the phone. Avoid this place! We will be going to Saukville from here on out.
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November 2023 by Jacob Heino
Supposed to bring out to car. No one answered phone ever though no customers in the store. Pizza was large with toppings and sauce for a medium.
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November 2023 by JOANNE W
Try to imagine walking into a pizza place and NOT being greeted by the ONLY employee in the store, who doesn't have a clue as to how to make proper change, who is extremely unfriendly, and who also doesn't have a clue how to make a pizza! She never stretched the dough to the edges of the tray, skimped on the sauce, didn't measure out the ingredients and then proceeded to pile all the toppings in the center of the pizza!!! There must have been a pound of mushrooms on it, which of course resulted in a wet soggy pizza. I couldn't believe what I was seeing. The pizza actually had a mountain of toppings in the center, which I had to reassemble when i got it home. I decided it was just a bad night, and went back a month later. Same girl (Sara, I believe) and an exact repeat of the previous visit. Avoid this place! We will be going to Saukville from here on out.
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October 2023 by Nathan Mierow
Went in and was not greeted, got a slight no smile head nod from an angry blonde lady with tattoos. Had a coupon that I won at an auction IN GRAFTON(so it was definitely from your store which I said and was met with a skeptical look) for a free 1 topping pizza, and was told all I could get was cheese because “that counts as a topping.” Went to west bend and got a pizza with pepperoni with that same coupon. Glad at least one papa Murphys restaurant knows what a one topping pizza is.
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October 2023 by Christy Artimovich
TERRIBLE SERVICE I ordered on Doordash and they refuse to answer their phone to make a change to the order since their Doordash settings don't allow you to add comments. Will never order from this location again. Doordash won't offer a full refund because their system says they already started the order.
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September 2023 by Joe I.
The pizza, which was never as good as real pizzeria pizza, used to be decent, considering the cost, and we used to frequent the place about 1-2 times per month. It seems the quality and amount of toppings have fallen. Our most recent (September 2023) pizza was extremely dry and bland - barely worth eating $25 for a poor pizza that o have to cook myself? Recent interactions with the cashiers have been unpleasant. If you do order get EXTRA (double, triple) the sauce. Unless they improve we will not be back.
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September 2023 by Jeff Kapke
Friendly. Good
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August 2023 by Jeff Haberer
The girl taking the orders was extremely curt with me and every ot h er
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July 2023 by Cindy Vitale
Twice now I have ordered pizza online, the pizza was not ready, they didn't even have my order So I had to reorder it this is twice now. The lady at the counter has been rude to me when I've came in there into the Grafton Wisconsin stor I used to live in saukville so I always purchase from saukville. Papa Murphy's always friendly people behind the counter always enjoyed their job. The kids behind the counter at the grafton store making the pizzas just looked like robots, no smiles, no nothing. And I just can't understand why the lady at the counter has been so rude twice now.
