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October 2023 by Jim Gettel
Careful eye exam and helpful staff. Convenient location.
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October 2023 by Tolloha Batcha
I have been coming here for years! They are truly the best vision center I have ever been to. The customer service is excellent and the quality products and cost cannot be beat. Thank you Adam and Alisha for many years of excellent service!!
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October 2023 by Spencer Keck
I had my annual eye exam with Dr. Boente. I could not have had a better experience from the moment I walked in to the completion of the exam. The whole team was so welcoming! Dr. Boente is clearly passionate about his patients and his work. I had a few questions during my exam and Dr. Boente thoroughly and thoughtfully addressed them all. Overall - a great experience.
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September 2023 by DAVID GARCIA
I am delighted to share my positive experience with Badger Optical's (now Shopko Optical) professionalism and exceptional services. Their diverse eyewear selection comes at great prices. When I needed to replace my glasses' nose pads that I purchased 2-3 year ago, they did it quickly and free of charge, showcasing their outstanding customer service!
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September 2023 by John Cairns
Adam and Alisha at the front desk warmly welcomed me in as a walk-in customer, and promptly helped me fix an urgent matter with my frames.
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September 2022 by Katie Knutson
Above and beyond customer service!!!! Won't go any where else again ? Alot of great options on frames as well
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August 2022 by Linda Johnson
Compassionate care. Lovely people. Shop no where else!!
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July 2022 by Lisa Rens
Badger Optical is the best.They have a great variety of frames and their customer service is outstanding. It’s hard to find fun frames. They have them as well as conventional ones too.I drive over an hour to shop there.Thanks for all your help
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August 2021 by Sally Hesselbein
My husband was very impressed with the service he received this morning to replace his frames that broke last night. He got exactly what he was looking for and was back in business in about a half an hour. Very pleased with the service and quality of the new frames.
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July 2021 by Verena Tonnesen
I stopped in recently & asked to have the nose pads on my glasses changed (purchased at Pearle Vision because I had VSP vision insurance). I was also in the market for re-lensing my backup glasses to the current prescription given to me at my annual opthamologist appointment (appointment is paid for by my health insurance provider & is preferable to an optometrist) The woman in the store said no, because they were special eyeglasses needing special pads. What? I left and had the pads changed at another vision provider who said there was nothing special about the nose pad, just standard issue. I even conversed with the Badger sales woman about a special they were running but it was for transition lenses & I prefer bifocals. The sales woman left & I did either the pads or re-lensing my backup pair. No customer service skills at all. Going to another provider for my glasses (I didn’t get vision insurance this year so paying out of pocket). Will never go back. There are many other providers in the area. No customer service!!Thanks
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July 2021 by Steve Holland
Broke my frames over the holiday weekend. Called to see if they could match a frame to my lenses. Walked in Badger and Adam the owner was working. He already had a frame that he thought would work. 20 minutes and $159 later, my lenses were in a new frame and out the door I went. Not sure if they can do this for everyone, but they certainly helped me on a Saturday after Christmas!
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August 2020 by Tom Menzel
Service above & Beyond .... I travel , Adam & entire staff endeavors to facilitate my optical requirements & sends me on to my next client expeditiously .... Best of the Best
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August 2020 by Nick Kochelek
Been coming to Badger Optical for years now. I appreciate how great the service is, and how amazingly consistent it is. Prices are very competitive often beating online prices as well without the hassle. Product selection is also great.I would highly recommend Alisha and Badger Optical for all your contacts, glasses and optical needs. Thanks again for the service!
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August 2020 by Kristina Stamm
I have always had a great experience at this optical. The staff is incredibly helpful and the selection is amazing. Alisha took the time to help me go through almost every pair of glasses in the store and pick out the ones that fit my style the best. Great local business!
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August 2020 by Mark Hansen
Went to Badger Optical for an eye exam as they were able to get me a same day appointment and all other vision centers were out almost 2 weeks. Should have been my first clue. I wanted to order new glasses and receive new glasses before an upcoming vacation I had scheduled. Exam went well. Prescription was written and I ordered 2 pair of glasses online. Glasses arrived in time for my vacation however they were so blurry I couldn't see anything out of them. I went to another vision center and asked them to check the glasses against the prescription from Badger Optical. The glasses were made correctly. They also said the prescription was so drastically different than the last one I had from them that they believed something was majorly wrong with the prescription from Badger Optical. I went back to Badger Optical and the manager or owner happened to be there. He found a copy of the prescription and found that when my copy was written out that the numbers were written incorrectly. Now I am no longer going to have my new glasses before my trip. I understand that mistakes happen but this guys "oh well" attitude is the reason I am writing this review. He rewrote the prescription and told me it shouldn't cost me that much to get them remade by the online glasses company. He didn't even offer to cover the costs due to their error. Then when he found out that one of the young gals gave me good customer service and gave me a couple of measurements needed to order glasses online he got upset with her and said they don't give those measurements unless you order glasses through them. Just to think that had he offered to cover the cost to have the glasses remade this review would have been totally different. Now this is out there for all to see let alone all of the people that I tell in person. Nice way to do business!! Update- after seeing this review the owner did refund the money that I had requested. Upped the rating a star.
