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December 2022 by Christine M.
Nice Target. This location is clean and kept well stocked. Very friendly staff and helpful.
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July 2022 by Geena K.
Came in specifically to this location before work because it's close by. There was a new album released today and I came in the rain because I was so excited. When I first asked, the employee was really helpful, however, the album has different versions. The kpop group is a five member group and there was a Target release for each specific member. The employee went to the back and grabbed me a random version. I thanked them and they left, but when I looked on the app it said they had the other members available. There was a specific member I'd wanted to get, so I found someone else, apologized profusely for being a bother, they didn't seem to care or acknowledge it and told me they'd call someone to help me in electronics. The same employee came back to help me and again I apologized so much I literally said "I'm so sorry I know this is really annoying but there are specific versions-" and they interrupted me and told me "whatever we have is what we have." They were really short and snippy with me. I work retail, I have for a long time. I'm currently a manager at my place of employment. They were doing inventory this day, and I understand it's chaotic and stressful, but I was being so nice and apologetic. I know the last thing anyone wants to do is worry about going in the back and finding a specific version of an album when there's so much else going on. But my question is, why isn't the stock out on the shelves on release day to begin with? Where I work we always make sure that whatever is set to release is out and available for customers on the day of release. With Target being even a bigger store I would think they'd want to get the stock out to avoid having customers ask over and over? Regardless, I was just really saddened with how I was treated at this location. The one by my house is always much more accommodating and compassionate. This isn't the first negative experience I've had at the Grafton location and it makes me not want to return. I already have terrible anxiety asking someone for help in a store and it doesn't help when I'm snapped at for asking a simple question. I'm sure I won't be the only one asking today either, since it's release day for the album and the stock isn't even on the shelves. I appreciate your time and hard work, but maybe you should consider treating the guests who show up with nothing but kindness, a little better.
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February 2022 by Cory D.
I visited the Grafton store today to purchase an Xbox Series S, and had a very good experience with an employee named Cory, he was very kind and offered great customer service and conversation. In a world of COVID and places being short staffed, it was very appreciated. You made my day Cory, keep up the great work.
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May 2021 by Lenel B.
Visited this location for the first time in a Sunday afternoon. It's definitely a newer target and very clean. Their bathrooms were the best kept of any Target I've been in--and I go to a lot of Targets! I was greeted by a very friend young woman which was a nice touch. I was able to make some returns with no issues. I was disappointed at their "bullseye" area (the $1-$7 area), it was not very large compared to other stores and it was picked over. I'd definitely return if in the area again!
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February 2021 by Su T.
I like this store, but they don't enforce the state's mask mandate - or care about their customers. I brought this up to staff members when I observed customers not wearing masks. The response I've gotten is that they can't do anything. Sure they can. They can ask the customers to leave. I've boycotted going into any Target location. The only business they get from me is online, which means no spur-of-the-moment purchases, like clothing or greeting cards or fresh (or frozen) food. The only thing I really buy from them now is protein bars. I order enough of them that I don't pay shipping. You can dress it up all you want, Target. In the end, it's all about the $, not the customer.
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February 2021 by Susanne M.
I like this store, but they don't enforce the state's mask mandate - or care about their customers. I brought this up to staff members when I observed customers not wearing masks. The response I've gotten is that they can't do anything.Sure they can. They can ask the customers to leave.I've boycotted going into any Target location. The only business they get from me is online, which means no spur-of-the-moment purchases, like clothing or greeting cards or fresh (or frozen) food. The only thing I really buy from them now is protein bars. I order enough of them that I don't pay shipping. You can dress it up all you want, Target. In the end, it's all about the $, not the customer.
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January 2021 by Lisa R.
I was staying in Grafton unexpectedly and this Target was close to my hotel so I stopped to get some items I needed. The convenience of being able to get pajamas, food, and a bottle of wine all in the same place. Target stores are usually clean, this one is no exception, the people that work there are nice as well. The reason for only 3 stars is because of how long it took to check out. The self checks were 2-3 deep and they only had one lane open with 9 people in line. If I would t have needed the few items I had, I would have put them back and left.
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November 2019 by Nick M.
This company just keeps getting better and better every year. Great selection ( if they don't have something, just tell an associate and they will have it stocked within the week). Great pricing, I'm always finding deals and gift cards for buying what I normally get each week. This place is so good I literally don't there anymore. I'll either do drive up or their new delivery service. Less stress after the daily grind