-
December 2023 by Ms Delights
Great place to get your car repaired. They do amazing work and they all are so friendly and nice..
-
October 2023 by Ashim Parmar
Awesome customer service and repair team!! Keep it up!
-
August 2023 by Katie L.
They are very professional and did a beautiful job on my car! They even cleaned the interior which was a welcomed surprise!
-
July 2023 by Abby Massie
Great service! Huge shout out to Garrett for getting things set up, a speedy repair and my car looks amazing! Thank you!
-
June 2023 by connie tarbah
So far it has been an exceptional experience. Living in Wisconsin I was bound to hit a deer at some point and I was directed to crash champions by my insurance company. They didn't make me wait, were very friendly and I was out quickly. After my claim is approved they order the parts and then when the parts come in I take my car over and they keep it just a day or two. Unlike the other places I was directed to where they wanted to keep my car for a month! Don't fall for that!
-
June 2023 by John N Michelle H.
Crash Champions,Your 1 job is to repair cars and to therefore mitigate situations with customers.I have expressed my strong disappointment with your poor business ethics and will pass that along to my sphere of influence. Unfortunately that means that I will advertise to not use Crash Champions rather than to utilize Crash Champions.As a customer, I was recommended to you, came in to you, was estimated by you, and set forth to repair with you.Circumstances in our unpredictable family life came along. We communicated about reschedules and then 2.5 weeks ago re-initiated repairs.Within 18 days Crash Champions still did not have 1 part ordered or had any schedule to repair our vehicle that was already on file.The parts had been on site, sent back, and then NOT re-ordered.The worst business part was how, as manager, Ryan Gibson did not communicate ANY of this until he had emotionally told an unvalued customer that he felt "hung out to dry" (accusatory wording).Furthermore, as an excuse Ryan Gibson and therefore ALL of Crash Champions refused service and issued refunds without notifying the customer that Crash Champions allegedly "couldn't get parts". Crash Champions has 1 job and customer service obligations that go along with fixing cars.Crash Champions Manager,-Ryan Gibson your leadership grade is an F-Dr. Howard
-
May 2023 by Garett
Do. Not. Waste. Your. Time!!! Absolutely no respect for customers, and no regard for your business or future business. Extreamly disrespectful. I have given this business my time twice. And both times, it was the same result. But never again. Ryan, the "manager," is a poor representation of the workforce in the community, and it is quite clear that your business is not needed. Ryan makes this decision off of not even taking the time to talk to you, nor wanting your vehicle on site. They and I quote, "Don't allow cars to be parked in their parking lot." You're a collision garage!?!? With 12 other cars parked with no rhyme or reason to the way they are parked! So please.... Look elsewhere.... They clearly have plenty of work and do not need your business.
-
February 2023 by Josh S.
This business is one big dirty b hole. So basically our car got rear ended on 43 by 6 pricks with progressive insurance. We went thru them to make things "easier." It wasn't. They sent us to "Crash ChampTards" in grafton. The rear bumper was damaged and the "stop start light" came on after being struck by progressive insured idiots. The shop charged progressive for buffing the bumper and reading codes. When we picked up the vehicle the bumper was still dirty and covered in salt and grime and the scratches were still visible. When I mentioned this to the guy he grabbed a rag from his pocket and wiped part of the bumper off and said there was no damage. I started taking pics. He then poured alcohol on a rag and wiped the bumper more which ate white paint and left a black/blue mark. Also they said the light came on randomly and was unrelated. I called progressive and explained to them how dumb they were. Crash Champions got investigated for false charges to progressive. I now finally got authorization to take the vehicle in to a legit body shop to get repaired approx 2 months later. Basically what really made me mad was the guy explaining to me that he buffed the bumper but the bumper was clearly dirty. It was never even cleaned to inspect the damage or to be buffed. I have photos so if you try to contact me "crash champtards" I will destroy you with a you tube review. Have a nice day pricks!
-
May 2022 by Pat K
We have done business with Crash Champions (formerly Total Autobody) several times, most recently with our nice car rear-ended by an inattentive driver.They were compassionate and very informative regarding the details on the level of damage to our vehicle. They are committed to providing a high quality repair and will provide nothing less.
-
November 2021 by Jenne Hohn, DC
I can't thank Total Auto Body enough. A deer ran into my car and nearly totaled it. The car was a gift from my dad and I was devastated to learn it may be totaled. Total Auto Body went out of their way to fix it cost-wise, and aesthetic/performance-wise. The job they did is nothing short of spectacular. (Incidentally, my car was hit a year prior by someone who didn't know how to parallel park and they repaired it as well). I didn't hesitate to tell my insurance company to take the car directly to Total Auto Body after the deer hit. They do beautiful work, are extremely communicative, and have a wonderful team of people. I am very grateful. Thanks Total Auto Body!Services: Painting
-
November 2021 by Divine Welch
I just had some work done on my car here, and WOW. I have never been to a shop where I felt so welcomed and everything that was done was done WAY over expectations!! The front desk lady (I forgot her name) is absolutely phenomenal. Thank you for great service!!
-
October 2021 by Adam Paape
This place is an absolute Tier 1 auto body shop. They resurrected my F-150 truck after it looked like an IED hit it. Phenomenal body work and paint job. My F-150 looked better than when I picked it up at the Ford dealership. Do Not take your vehicle elsewhere. These guys are Top Gun in Ozaukee County. You wont be sorry.Services: Painting
-
August 2021 by Pamela Steffen
Took care of every detail and my vehicle was completed ahead of schedule! Incredible work and customer service. 10 stars!
-
August 2021 by Lauren Marton
Total Auto Body was absolutely great! Great work, wonderful communication and customer service. All of the staff -Ryan, Lisa and the owner Bob were all so excellent!! Would highly recommend them to anyone!Services: Painting
-
June 2021 by Nick Kochelek
The body work was absolutely perfect on my TTRS after hitting the Godzilla spawn of a raccoon. Paint and body work is so well done you can't tell that anything happened. Everything looks factory fresh.This is the 2nd time we've used Total Auto Body, and should I need more work this will be the first place I go to.Had a little follow-up a couple days later to resolve a door handle problem and Ryan was very helpful in handling and fixing the issue on the spot. Thank you very much for everything.
