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February 2024 by Mark Jeffers
It absolutely pays to do your pricing research for tires before deciding. In need of four new tires, I used Google to make service, value, and pricing comparisons for a product line that can be daunting and confusing.Hunter from this DT location made shopping very easy and enjoyable. I called their location and he allowed me to ask as many questions that I needed to in order to reach the right tire choice and decision.As I live very nearby their shop, I arrived at 11:20 am and was out the door by 11:50, and couldn’t be happier. Thanks to mechanic Jon and his crew as well. I HIGHLY RECOMMEND this business.
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February 2024 by Robert Nelson
I went to discount tire to have two brand new tires mounted on wheels. I told him what vehicle they were for and he said that he couldn't put them on those wheels. These are aftermarket wheels which I could have said any vehicle I wanted to that they would go on. I didn't think I would have to lie to get two tires mounted. I understand if you bring a vehicle into their shop then not having them put them on the car itself.
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February 2024 by Linden Whitworth
I had all 4 tires replaced January 20th. It was making a clunking noise after that, so I took it to a mechanic. Both front CV axels are torn. NO ONE said a thing to me. Even i, with no mechanical experience saw the problem as soon as my tires were off. They sent me away in a death trap. Also wouldn't let me keep 2 of my old tires for spares.
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February 2024 by Chase Suehring
Got to my appointment at 3:20 and was pulling away with brand new tires and windshield wipers at 3:55. Fastest tire change of my life. Great customer service as well. Will definitely be going back!
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February 2024 by Kou Yang
I snagged a nail in my tire and took it into another undisclosed repair business. They told me they couldn’t fix it and offered to sell me 4 tires instead. No way. I stopped in to this place and they got me in right away. Fixed the tire and put my spare back. I picked my truck up later expecting a bill but was pleasantly surprised with a complimentary repair… free! What a great way to do business. I’m going here next time regardless of price. You earned my loyalty. Thank you!
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February 2024 by Tom Dix
I purchased new tires a few months ago from this location and this week I got a flat on the highway. Tossed on the spare and went to this location around 4PM on Monday to get my original tire repaired. They were super busy (presumably due to the impending snow storm) so they said it would be done by 8PM. I thought to myself "don't they close at 6PM?" Sure enough, they close at 6, but nearly their entire staff that day remained until at least 7:45PM that night (my tire was done 15 mins early).I was really impressed by their work ethic, especially while staying late and keeping a positive attitude about it. Oh, and my repair was covered so that was a bonus. This was my second time buying tires from them and I'm sure I'll continue doing so.
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February 2024 by Travis Walker
Had a 10am appointment on a Thursday to swap wheels. They brought my car in the bay the minute I showed up. I forgot the lugs for the other set of tires like a dummy so I had to drive home quick. Got back and they had me all set to go in less than ten minutes! These guys killed it today. By far my best Discount Tire experience
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January 2024 by Neil S
Been going here for a few years now, always do a great job with everything!
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January 2024 by Brad Schertz
Great place for tires in Appleton.
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December 2023 by Tyler Floyd
Not sure what the point is of making an appointment when you still have to wait an hour and a half before they even pull your car in. Great prices on tires, but very poor time management. Over book and under deliver
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November 2023 by Gus Fahrendorf
This place has a very nice waiting room that's for starters. The people that work that are probably the nicest people in any type of service for automobiles that I've ever met in my life.They're very knowledgeable and walk you through everything if that's what you need.I would recommend this every time I could. I've been there three times for different vehicles always excellent. Also to mention the best prices you'll find around.
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November 2023 by Justin Olsen
Last time I came here I was here almost two hours for a scheduled tire rotate and balance. (There's no way this service takes hours.)Unless they overbook and don't perform the SCHEDULED service at the SCHEDULED time.Myself as well as two other customers waited for scheduled appointments.One guy was there three hours.When they finally did finish they said nothing about my tires, their condition, or anything at all. Only apologized about the EXTREMELY long wait.Today I arrive for yet another tire rotate.Scheduled appointment at 130pm. Arrived at 128pm.Today ( November 17, 2023)I'm told my tires are getting low/ might cause traction issues this winter.They don't document tire condition/tread depth on their receipts. Which they ABSOLUTELY should for customers not just simply tell us. It should be on the paperwork like any reputable shop.It's now 159pm. Been here 31 minutes and my cars still parked untouched. WHY isn't my car being worked on AT my Appointment time?Looking like another UNNECESSARILY long wait for a SCHEDULED appointment.When it shouldn't be this way.I can rotate my own tires with a floor jack/jack stands in my driveway in less than a half hour from start to finish.I bought these tires HERE and they include rotates and balancing in purchase of the tires. Otherwise I wouldn't ever come here.Car was pulled in at 201 pm a full 31 minutes AFTER my appointment!!!!!Just ridiculous that they can't HONOR appointment times.
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November 2023 by Kaylynn Bystrzycki
I had the BEST experience going to Discount Tire!!I've always had issues with one tire becoming low/flat too quickly and previously thought maybe it was the tire as they were old. I recently replaced all four tires and still had issues so badly I was filling my tire three times a day so we thought it was possibly the wheels so I went on the website and picked out a set I liked in case. I set an appointment and as soon as I got there and told them I had an appointment, Cameron pulled me up in their system. He listened to me as I explained what was going on and we went out to my vehicle to check it out. He had it pulled in and while they were checking on it, Cameron pulled up the wheels in case that was the issue. He let me know he'd have to order them in for next week and showed me options in stock I could get today. A couple moments later, Devon came out to let me know that my stem was very messed up and possibly the cause of the troubles which was awesome as that's a low cost problem. He double checked and made sure that was correct and came back very empathetic, with my tire. He showed me a giant nail in the tread and unfortunately the location of the nail, it wasn't repairable. With that, I said we can buy a new tire. He pulled up a list of what was available in stock that I could get right then and there. Having an AWD, I made sure I only needed one. He let me know since my tires were very new, if we find a similar tread tire, I only needed one. I really appreciated the honesty as he didn't try to push me into a full set of tires. He started off with the lowest cost tire, not trying to upsell me at all. I loved that. Knowing tires very well, I looked through the list of tires in stock and found one I really like. He rang me up for that and added insurance on the tire PLUS the other three already on the vehicle that I didn't even purchase from a discount store. That was awesome! With the great service, honesty, quick service and low cost, I ended up asking if we could order the wheels anyways. He let me know mine were slightly older but definitely in perfect condition so it wasn't necessary if I didn't want to. I also liked that as he was being honest and again not trying to upsell me. Because of this, I had him order the set of wheels I found off the website. He even called the location the computer showed they would come from to confirm they do have four in stock. They'll be available in a couple of days and they easily set me an appointment to come pick them up, along with the lug nuts and everything needed. I'm beyond pleased with my experience here today working with Cameron and Devon, plus anyone else who may have been a help during the process to find what the root cause was. Not to mention, all of this happened within 30 minutes so there were not any long wait times.I was treated with respect, empathy, honesty and could not be happier with how my visit went. I'm very excited for my new set of wheels to arrive and work with this location again! Go Discount Tire!!!!
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November 2023 by Andronus Ahrens
Tried robbing me when I had guarantees and certificates... Once I said I was done with them they all of a sudden offered to do ALL OF IT FREE OF CHARGE.... So you were waiting to see if I actually knew what I was talking about to see if you could scrounge some money from me. Pathetic. How many people get screwed here because they don't know any better and these people take advantage of them
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October 2023 by Demetria Waites
Just had to do a Air pressure check. Had all tires checked and air where needed. .Associate was very polite ,helpful, courteous. Great customer service.