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February 2024 by Adam M.
Being a drummer I went in there played on a electric kit that I was very interested in and I'm probably sold on it
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February 2024 by Chris Acree
Went in to check out a bass I was thinking about buying. Dude was in there plugged into the biggest guitar amp they had with the thing cranked to the max. He was playing so loud you couldn't even hear people tall. Needless to say I couldn't even try the bass because I can't even hear it! There are OTHER PEOPLE that wanna check out instruments! There is NO reason for this guy to be playing for 30 minutes straight THAT loud. Yall need to start limiting volume for customers man. That was ridiculous. You just lost a sale!
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February 2024 by Tyler Diedrich
Went in to see if they could fix my sons guitar and they helped show me what I needed to do to fix it no charge. Ended up buying a new guitar for my son and got home and it had a high fret. Went back and had the same great custome service. They swapped out the guitar and made sure before I left it was in working order. No complaints very helpful and friendly people working at the guitar center!!
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February 2024 by Ron
I recently ordered an electric guitar from this store. I also wanted to trade in my old guitar. The person who helped me was very helpful. I picked up that guitar a couple days ago and had a question about it. Cory helped me and explained a feature on that guitar that I wasn't familiar with and he helped me trade in my old guitar. Cory, and everyone else I dealt with was very helpful. No more Sweetwater for me. From now on, The Guitar Center is my go to store!
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February 2024 by Jon Gibson
"All they sell is the greatest feeling on Earth"
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February 2024 by Bergen Thorson
Rented a gig bar and the stand was initially broken gave them a quick call to replace. In and out in 2 min. Shoutout to Blake great guy gets the job done! Deserves a raise!
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February 2024 by SweetLeaf
Very helpful... Couldn't ask for better customer service!!!!
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February 2024 by Danielle Burris
They don't listen when telling them what you are looking for and up sale you useless products.
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January 2024 by Todd Burg
Great service.... high volume selection.... Highly recommend
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January 2024 by Thomas Huck
I need a luthier to set up my guitar. It's been in storage for a bit. Is this something you could help me out with? It's a mahogany neck trough design.
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December 2023 by Casey Fryda
Staff were so helpful when I came in with a nephew's wish list!
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December 2023 by Brad Waldoch
I found the exact instrument that I wanted on their website at a very good price. When it came in, it turned out to have a cracked body. They went out of their way to immediately order me a brand new replacement, which came in three days. At the same discounted price as my original purchase. It's beautiful, and they were great.
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November 2023 by Daryl Court
Great service. Ordered a youth acoustic for my daughter, arrived when they said it would and played great. I hadn't been there in a while and my only reason for not giving 5 stars is every guitar I played was out of tune including those with Floyd rose style bridges. Why? What happened? You guys used to keep them tuned for customers.
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November 2023 by Ethan Frantz
This place is the walmart of music. The customer service is pretty awful, when I ask for help it always seems like I’m annoying someone. Everytime I decline the protection plan, which I really do not need, I get some sarcastic response. For how much money I’ve spent there you’d think it would be a bit better. I have a studio and frequently need supplies and I can see their inventory online, otherwise I wouldn’t bother shopping here.
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November 2023 by Chris
Aiden, Blake and all the employees here are really easy to work with, which I appreciate very, very much. Aiden helped me with the purchase of a Yamaha acoustic guitar tonight. Thanks so much for your patience with all of my questions I had.