-
March 2024 by Jeff Poole
Easy pick up of my online order and great prices!
-
March 2024 by Siddharth Shukla
Don’t rely on Menards to provide reliable customer service on any larger scale projects. They are fine for small items. The APLW store in particular is managed poorly; unreliable follow up on orders, lack of knowledge on products, and their focus is on maximizing profit by leeching customers money. If you want quality and employees that care about your business, I do not recommend shopping here. I hope the APL East store is better…
-
March 2024 by World Traveler
Terrible...Terrible...Terrible customer service! This was my third time at this store since I moved here. They say third time is a charm, well not in this case. I am remodeling my home and I will not spend another dime at Menards! I will be sharing my experiences with many people. I will be happy to give Home Depot my business!!!
-
March 2024 by R.P.E.
I originally was going to give Menards ‘three’ stars, but now that they’re _finally_ accepting Apple Pay/mobile payment, I bumped them to four stars. (When their competitors have been using Apple Pay for years.) We’ve had decent experiences frequenting here, and generally, I don’t have any complaints.
-
February 2024 by Jeff Smith
Average big box store, not much help like they used to have.
-
January 2024 by Jim Cossette
Just there moments ago. Avoid lane 6/cashier Dawn. The rudest, inconsiderate person I’ve come across in some time. If she throws your items and shouts at you, that’s just her special approach to customer service. Yeeeesh!
-
December 2023 by Theresa Hohner
Great purchase, got 70 dollars off original price, as it was on sale and exactly what my son wanted for Christmas.
-
October 2023 by Christy B.
Love shopping here. I like the feel of a shopping store atmosphere that it has, unlike Lowe’s or Home Depot which to me has a more warehouse atmosphere.I also find I find help easier at Menards than some of the other Big Box stores.
-
October 2023 by Nail Yetimoglu
I’ve purchased a brand new dishwasher to my new house 08/16 and opened last Sunday Machine was water leaking and whirlpool service checked the dishwasher today Part needed to repair tub assembly part number W11409866 which appears to be on a backorder with no eta. I went to Menards and asked for a new dishwasher to replace they did not care about it because it has only 7 days warranty. 1 manager told me they would replace (Justin ) and other one refused (Zack) recommend me to wait until the new part comes in which is noone knows when it comes it’s out of stock !! Zack’s attitude was extremely irritating like I was asking for favor from him .I’ve spent nearly $3k worth product in last 2 weeks for my new house from this store and when I’m looking for my rights to get a new dishwasher all I was receiving is unwanted looks and cold attitude just because I want a working dishwasher …In addition I got extended warranty for $600 worth of dishwasher but they put that warranty in $120 worth disposer.Overall my experience with Menards was disappointing today . I have no trust left for the brand whirlpool & MenardsThank you for reading . Hope this review seen bye the right people .Thank you for reading.
-
October 2023 by Tolga Onus
They are selling defective product and they don’t accept defective product . As soon as Zach working as manager . Everyone can be manager they need fired him .
-
August 2023 by Charles Marsh
they lie about deluveries and dates tom is rude and no one apologizes. no one tries and nake things righr. lack of integity and decency
-
August 2023 by Jalin Boyce
Honestly Michelle at the service desk had the worst customer service etiquette I’ve ever experienced at a retail store.
-
August 2023 by Tom De Long
Most customer service throughout this store is passable. However, in my many visits to the store, the employees at the service desk all seem to hate their lives. Also, as a contractor who spends 300K plus a year at this store every year I would expect better customer service, some perks or even a better way to track my purchases and orders. Needless to say my business is moving over to Home Depot and WI building supply.Try to do better for the other customers.
-
August 2023 by Richard Selk
I went to Menards to purchase some railings for my deck. Richard, in building supply dept.,came to assist my wife and I. He was absolutely wonderful. Very helpful and answered all of our questions. You need more employees like him. Thank you so much Richard
-
July 2023 by Kelly Sigler
You need more electric carts. Two is not enough disabled people shop here as well. I have been waiting over 15 minutes
