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January 2024 by Deja Tuggle
Joe, Jay, and Liz absolutely gave us an absolutely amazing experience here. Gave us the exact information and help we needed! 10/10 would recommend this pawn shop over the other ones.
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December 2023 by Char Coniff
Joe R is one of the greatest on your team the customer service was beautiful and outstanding! I would choose this pawn america everytime! Friendly smiles and wining attitude!! Thank you for a bright and wonderful experience! 5 stars
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December 2023 by Derek Wunschel
Bought a Tiffany Atlas 2 watch from the Pawn America website. It shipped from the Appleton location the same day I ordered it. The watch was in great condition and legit plus it cost a fifth of a new one. Will definitely shop the Appleton location again in the future.
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December 2023 by Angel & Shane Bricco
ABSOLUTELY AMAZING EMPLOYEE ALICIA L. Made our pawn America experience so good. We will be coming back again because of how personal and important her interaction was. This lady took the time to show us secure us with great detail and proof over a dozen rings while we continued to hunt for our replacement wedding ring. Then we came in to sale a few items And she was our clerk. she walked us through the experience showing Us numbers and how she comes up with them. She made us feel secure and like we could trust her and the shop. We felt we were treated completely fair like our business was very important.For the brief moment that we Visited pawn America We were very much the Most important people in the room. No question was too silly and every question we have was answered thoroughlyAnd clearly. So many times i've gone into pawn shops and felt like I was being ripped off.. I have to say I even felt that waùy in pawn america In the past. But not these two visits. These visitsMade me want to come back. I don't feel like the only thing that mattered was the sale. It instead felt as if the thing that truly mattered was my satisfaction walking out of that building. The transparency of Alicia L., her attention to detail, her kind heart and her ability to seem to know a little bit about EVERY department was awe-inspiring. Truly a rare gem in the sales industry. I don't know who this woman is or if she's done other Sales gigs in the past, but if she's not already a manager or supervisor you all are making a BIG mistake. I was ignored by several others while shopping. Like we didn't exist. The moment she saw we were interested in seeing something she made our happiness her mission. Please don't lose this woman ever. As long as she's there or people trained by her, we are dedicated customers. God bless and merry Christmas
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December 2023 by CowCountryVintageSewing MachinesAndRestoration
One of the great things about pawn shops is the opportunity to wander the aisles and see the unique items. Sadly, location has moved most of its items online, so you get a one-dimensional Feeling of items of Interest, rather than being able to handle it in your own hands and assess the desire to purchase. I wish they would follow suit with organizations like Goodwill, that post items online, but also have them available for viewing at the brick and mortar location. This offers them the online exposure to a broader audience, while offering the brick and mortar consumer the opportunity for deeper understanding and appreciation of the item for sale.
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November 2023 by Caden Koski
Joe did an amazing job helping me sell my Xbox would definitely go with him again. Very politely and patient.
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October 2023 by Austin Owens
Joe is a fantastic employee! Extremely friendly very personable and just an overall pleasure to work with! Did everything he could for me to make sure I left happy, extremely impressed with this customer service and great attitude!
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October 2023 by Cheryl Ann
I recently went to Pawn America in Grand Chute and Alicia L was assisting me. She was very friendly and took the time to answer all mu questions. While I was waiting l, we talked for a bit. I have never felt more comfortable doing business in a Pawn shop than I did at Pawn America in Grand Chute, and having Alicia L. assisting me.Thnakns again,Cheryl
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October 2023 by Shane Johnson
Joe helped me out today ! He was quick and easy !! Will definitely go back through him when i return
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October 2023 by Anna Nicholas
I was just browsing & looking at possible holiday gifts when I went into the store. The clerk , Jordan was very friendly but not pushy. He even asked me what types of gifts I was looking for &even suggested somethings I didn't even consider. All & all great experience & will definitely be back.
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October 2023 by Suolaraketti
Joe and Liz were extremely helpful. I brought in my MacBook and found out it was worth more than I was trying to sell it for. Highly recommend this store as its extremely friendly and professional
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October 2023 by Terrance Tucker
Joe , to care of me What excellent service? And he was very knowledgeable ,patient, Kind , & polite .I would come back to purchase or get alone. And recommend this company to everybody, thank you. The Pon America Family.
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September 2023 by Chris H.
I ordered a VR bundle for my PS4, it arrived very fast, and everything looks to be in fantastic condition. I'll definitely be shopping here again. I recommend this place!
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September 2023 by Dylan Stoeger
I've frequented this location countless times over the past 10 years and have always had a pleasant experience with the staff here both on the sales floor and with pawning/selling. The store manager, Matt, leads a knowledgeable, honest, and fair staff who offer a good value for loans, selling items, and a fair price on the sales floor. Whenever I'm in a pinch for money I can always trust Pawn America- Appleton to take care of my pawned items until I'm able to pay it off.
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September 2023 by Christopher Birling
I stopped in to try to get some money for some stuff I had laying around. Wasn’t really sure what I was doing. I was pleasantly surprised with how friendly and welcoming this place was. Alicia was there to help me. She was very knowledgeable and super friendly. It was a great experience and I look forward to coming there again.