AAA Green Bay
InsuranceHours:
2285 S Oneida St Ste 1, Green Bay WI 54304 Hours
About AAA Green Bay
AAA Green Bay offers roadside assistance and insurance services, but some members feel there have been changes that reduce the value of membership. While some agents are praised for being friendly and helpful, others have received negative feedback for being unresponsive and directing customers to online resources instead of providing assistance. A member expressed disappointment with the lack of travel-related services that were previously available, such as destination guides and trip tickets. Despite these mixed experiences, many appreciate the competitive rates for insurance coverage. Overall, AAA Green Bay has a mix of positive and negative reviews regarding customer service and membership benefits.
Most Recent Reviews
August 2022
The agent I spoke with today definitely does not want her job. With anything I asked for, she replied: “Go on line”. I know how to get information on line you lazy goofballs. I wanted to speak to an agent regarding upcoming travel, as I’ve done with AAA for many years. You people are now either all useless, or really...
read full commentJuly 2026
Needed a passport photo. Since they only print photos, the agent used my phone to get a usable online photo. Great service!
June 2025
With google maps, they don't carry destination guides like in the past. Don't do trip tickets anymore either. Still worth being a member for the roadside assistance. But no other real benefits anymore.
More Comments(65)
Other Information
Specialties: Cruiseliner, Cruises
You May Also Like
- Green Bay, Wisconsin
