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January 2024 by Victoria Tokarz
The worst Americas Best I’ve visited. Just moved to the area and received horrible customer service. Ordered contacts and never got a call that they were ready for pick up and the staff is very unfriendly.
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January 2024 by Matthew H.
I have been a member here for years now. It is a nice store in a good location for me. The interior is set up well and has been tidy every time I have gone. They have a good selection at the store to choose from as far as eye glasses. All the staff have been pleasant and helpful, which is appreciated. The optometrists were professional and personable as well. My exams went well and were on time. I never had to wait for long at all to get to the counter either. The deals on contacts and glasses are a great value and save me money. I will continue to use this establishment in the future and take advantage of their membership program as well. I highly recommend this place. Thanks
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January 2024 by beth kleiber
Great buying experience. Team was knowledgeable and answered all my questions. Checked my insurance to see what was covered. Glasses arrived before the expected date. Fitted and adjusted upon pick up. Highly recommend for your next eyewear experience
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January 2024 by Phil Z
Very friendly and knowledgeable staff. Selection is fantastic and prices are great. Will definitely get all our future glasses at this location.
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December 2023 by Amanda Nettekoven
The person who works behind the desk here is awful. Literally the rudest person. I should have known how the service would be by the fact that they will pick up the phone but not actually answer. The lady who did my pre-exam and the people in the exam room were great. Using my own frames and they had to send them out, um, I need my glasses. This is not a great business
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December 2023 by ELMER ARAUJO
The worst!Absolutely the worst costumer service ever it’s literally trash, very unhelpful and just because I was there 45 minutes before closing they didn’t wanted to take care of me absolutely the worst DO NOT RECOMMENDED THIS AT ALL.
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November 2023 by Steve H.
I was very pleased with America's best. Jasmine was awesome. I will be doing all my eye correction business with them from now on, and would highly recommend.
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August 2023 by B LaCh
Helped a family member order some new eye glasses and the process was smooth. The best part was how wonderful we were treated by the staff especially Menensa. She went above and beyond WITH a smile despite being very busy. Well done!Green Bay, WI
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August 2023 by Juno Noe
Green Bay Spot Here is awesome. Beautiful Ladies with awesome professional personalities that is very warming. Definitely a place for all your eye sights needs. Recommended most definitely.
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July 2023 by Xavier Davis
Super nice and Knowledgeable staff Best eye care service I’ve had
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July 2023 by Amanda Herman
Jasmine, hey thank you for the info! You seem super pleasant to work with. Can't wait to see the selection.
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May 2023 by Jenna Schwartz
The tech in the office that does the pre exam spent so much time on her phone texting it was completely unexcusable. An hour and a half after the scheduled appointment time we finally had the privilege of seeing a remote doctor. I won't be returning.
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March 2023 by nadine arnoldi
Sons eye exam was in December, they didn’t have contacts there for him to even try on but were insistent they had to charge for the exam, 2 WEEKS later I called because he still didn’t even have a trial pair of contacts. They finally fit him, but it was 6-8 weeks before they could order contacts, so I asked for his prescription so I could pick them up at Costco. They had a brand we didn’t even want on the prescription, so after waiting 2 WEEKS for them to fax the prescription to Costco, I am DONE.
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February 2023 by Michael Wilson
There are a series of events that started to question the professionalism this business location has. Starting with the video doctor’s conversational and listening skills as well as concerning comments that were made during the call. Very awkward. I won’t bother with going into detail about the in-person staffs customer awareness as well as the their attitude at work. I am all for relaxing and being yourself but there is a level of professionalism that you need to have at work. The only positive experience comes from both receptionist ladies at that location. This was my first time at this location and I literally felt like I was on the wrong side of town with the kind of experience I had. I’m pretty down to earth and go with the flow so that says a lot for me.
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January 2023 by Troy Mason
Went fod eye tests and glasses they Dont take medicare. Staff girl said " "well go to walmart or shopco for cheap glasses" end qoute.
