BMO Bank N.A. Branches provide a generally positive customer experience, with helpful and friendly staff. Customers highlight the excellent service of specific employees, such as DeJuan Plummer and Jonathan, who go the extra mile to assist them. The branches are described as having a "phenomenal experience" with everyone being "so nice and willing to help." However, some customers express frustration with the inability to reach the bank by phone, as calls often go unanswered.
DeJuan Plummer assisted with a document search for a closed account. He did a great job, was very helpful and pleasant to work with. He put a lot of effort into the search and provided the information I needed. Thank you DeJuan!
Dave Brown
April 2024
I’ve been to the Ashwaubenon branch a few times now and one of the tellers, Jonathan, is always good at what he does and seems to be well liked by his coworkers. He’s always treated me well and hope that management sees and knows their star employees.
January 2024
Phenomenal experience at this branch! Everyone is so nice and willing to help me. My children and grandchildren will all be banking at this location! Thank you!
