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February 2024 by Carol Lambert
Scott Canovan was amazing. He listened and helped me. I will continue to stay in Greenbay for my cellcom. Sorry Manitowoc, you were not helpful enough. Once again out of town for service.
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November 2023 by Missey Bartels
Always helpful and friendly. I absolutely love that there's a repair shop right next to the retail space.
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September 2023 by Michael Bast
I went in and worked with John, I will say excellent customer service!!!! Thank you.
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July 2022 by John Tank
They fixed ours phones in a short time.
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July 2022 by Julie Jarmus
I find the sales people at this location to be dishonest and now I am stuck with a contract with Cellcom that I do not want. I’m giving 2 stars because their customer service reps did their best to try and assist me.
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June 2022 by Jon Ginter
Very courteous and professional answered all my questions and help me through my problem with the phone. So if you go to cellcom go to Max he's a real cool guy and knows his stuff he'll help you out and walk it through it
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February 2022 by Ashley D
There always friendly even when there busy.
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November 2021 by James Schuessler
I have been with Cellcom for 13 years. They were the only company I was ever planning on going to maintain a relationship with but they haven't kept up with the demand of modern cellular services and it will be their downfall. When I upgraded to a smartphone I was using on average 4 gigabytes of data a month. suddenly one night (coincidentally a few hours before the end of my monthly billing cycle) my data shot up to 11 gigabytes used in one night. I literally doubled the amount of data I normally use in one month into one night and their technology wasn't smart enough to warn me or cutoff my data so I woke up the next morning to a massive fine for going over my data and they never credited my carryover of unused data from the past. I had concerns that someone was tampering with my phone and the only thing they could offer was pay the hefty fine and pay more for a \\\"double data deal\\\". I later had a customer service rep admit that they were experimenting with a Volte data service since they are running behind with cellphone technology and the customer had to pay for being the guinea pigs. My phone kept draining data and eventually it completely gave out on me. It turns out I had insurance on the phone guised as a \\\"t3 service\\\" so I was going to use it to get the iPhone SE since I will be in the service and really don't need a flashy new phone yet. When I went to the reseller's place of business they said I could either make a call and still pay $178 for an older model phone or just pay $35 and I would get the new iPhone 13. I was so happy I bought some Airpods not knowing it was a *3 YEAR CONTRACT* for a product I didn't come in for. I looked over the data and found both the \\\"new\\\" iPhone and Airpods were defective since day one. Luckily Apple is helping because I wasted my time trying to talk to Cellcom. NEVER AGAIN with these scam artists. Their only solution is pay more while so many other carriers have much better coverage and deals. Save yourself the time please.
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June 2021 by Thomas Ozarowicz
Could use more help
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May 2021 by Kathy De Cremer
My new phone was not working at all! It took a bit of time for the tech to figure out the problem but she did! Replaced the simple card and I was on my way! I just hope that a less than 2 wk old phone will not be a continuous problem.
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May 2021 by Serena Bunny
Fast quick and kind. They were very quick with my screen repair it had only taken around an hour and a half and very nice employees. They were very patient as I had my kids with me.
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May 2021 by Diana Baumann
My husband and I were both having issues with texting on our relatively new Samsung A51 phones. The Cellcom technician, Oliver, was extremely helpful. Hopefully the problems were fixed.
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May 2021 by Mary Lawler
Great immediate service, go when they open
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April 2021 by William Sparks
20 plus year customer of Cellcom because of their outstanding customer service. They even know I'm a Bears fan and still roll out the red carpet everytime I need them. Great job!
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February 2021 by Grace Van Deuren
They were helpful, but needed to return for more from technical of phone service department later.