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December 2023 by Mark Ernst
Jazz was very personable and very helpful. Everything was ready on time and Cellcom has good coverage for NE Wisconsin.
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July 2023 by aaron vandenbusch
Just left here, bought a brand new iphone14 she said if we could leave the old phone it would take about 45 mins to get everything moved over. We left, came back and nothing was done since she needed the Apple ID password….Could have asked before we left!!.She said once we punch in the Apple ID password it will merge everything over… it’s been 30 mins and nothing. I called them to ask them what is going on and she said to give it more time. I called again because it’s not receiving text messages but they sent my call to customer care. The attitude of “i don’t care” is written right on their foreheads.
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May 2023 by Lorena Cortes
Amazing team!!! As soon as i walked in Nelsie greeted me with a smile and made me feel very welcomed. Very informative, helpful, and great deals.Costumer service is a 100%
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June 2021 by Dan Loberger
Always helpful
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May 2021 by Linda smith
Crystal was very helpful and patient with us.
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November 2020 by Jon Goral
Great store, very convenient for me
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September 2020 by Dave Koury
Very knowledgeable at University Ave. Location. Explained all phones I asked about throughly and for my useage...which was the best for me. For the money... I feel cellcom was the best carrier for my needs...
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September 2020 by Steve Langenberg
Went to get a new phone for my wife and couldn't be happier with selection and courteous, professional help from Nelsie Canizales at the University Ave Cellcom. If you are not happy with your current phone provider then this weekend is the time to move over to Cellcom! They will buy out your old contract, plus give you $250 off a new phone. I have been with Cellcom for many years and have traveled to the East coast several times with excellent service everywhere. There are the occasional deadspots for service, but I think that is the case with all carriers. I highly recommend going to Cellcom by Festival Foods on University Ave and see Nelsie for your next phone and get a great deal and excellent service!
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September 2020 by David Mattern
Outstanding ? customer service from the only girl working there when I was there. She was very busy but kept up. Good experience for me ☺️
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September 2020 by Randy Lacrosde
It was a very good visit. Ana is so knowledgeable and answers all my questions and set up two spartan GoCam for me. Thankyou so much
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September 2020 by Logan Bosar
Great customer service! Nelsie helped me through a warranty claim and went above and beyond dealing with the warranty company.
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September 2019 by Dan Beno
Cassy an other guy good people nice and very helpful
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August 2019 by Lisa Badder
I just want to say what a wonderful experience I had at the store with Morgan. She went above and beyond to help me and thanked me for being a long-time customer. She is a wonderful asset to CELLCOM!!!
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August 2019 by Daniel Staats
Disgusted with the University Ave location today. My wife visited there and was treated with disrespect. Three employees greeted her upon arrival, mistaking her for someone they knew. Then when they cleared up that she wasn't this other person, they went back to what they were doing.
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August 2019 by Michael Meyer
Person who works at the cellcom on scheuring rd named John H completely erased every bit of data, contacts, apps, etc from my wife's phone without bothering to ask if she had her Google account or password - FYI we dont use google for anything. How stupid can you be? Way to stupid to be working in any kind of customer service position. Then John the moron actually thought he could talk her into a more expensive plan - are you serious John? Again, how stupid can you be John? Such a horrible experience that we'll take our business elsewhere next time. And as an update she later that day did find the paper from 6 years ago that she wrote down her google account and password and a different person at the store was able to restore her phone. But why would you erase someones data and not ask first?
