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September 2023 by Maxwell Schultz
Two of the women there were very nice about 12 hrs ago. One of them helped me find a good hydrating shampoo and conditioner, as well as helping me find a black semi permanent hair dye by Matrix. When I got checked out, a girl with long black hair down with pink streaks in her bangs and was wearing glasses, I thought she was a bit rude because I didn’t realize I had to give her my number when she asked for it and after I showed her my Empire beauty card. She was a bit annoyed I felt like especially after one of the nicer ladies suggested doing a Joico Hydra Splash in a box to save more money. I agreed and didn’t mind if I had to pay a little more after exchange. The girl with the long black hair didn’t say anything during the ringing up process or after. I don’t know if I annoyed or irritated her or if she’s just having a bad day. I do apologize either way and hope the girl had a better day tomorrow than this morning.
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August 2023 by Kristi VanRemortel
This morning I stopped in to grab a few things and had my 18-month old granddaughter along with me. She had an accident and made a mess everywhere. Jessica was quick to help and make sure I had everything I needed to clean my granddaughter up. I really appreciated her help.After that commotion, I was looking for a long time favorite product of mine from Paul Mitchell, and she took the time to find it in back, show me the new packaging Paul Mitchell is using, and the products that are remaining in their Wild Ginger Awapuhi line.I have never spent so much time in a CosmoProf before and had so much help!Definitely a good addition to the West Mason location since my favorites Jen and Tyler are gone. I look forward to working with her again in the future.
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April 2023 by Rafael Otero
Great staff..Great service
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November 2022 by Elizabeth Perez
Friendly staff that is willing to help find what I need and answer any questions!
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November 2022 by Elizabeth Jurecki
Friendly staff that is willing to help find what I need and answer any questions!
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March 2021 by Mary LeClair
The staff were very friendly and helpful. Great experience ?
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March 2020 by Kathy Cummings
I love most of the staff. Tyler is incredible going always the extra mile in helping me! Asia also. I can never forget Linda and Cathy as well.I especially like it when i call and most of the staff will answer telling me their name . i hate having to ask who it is I'm talking to.I feel these guys need or deserve some kind of free pizza party or special lunch for all their great dedication. They are awesome!!!
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March 2020 by Melissa Thomack
Jen is awesome to work with.
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November 2019 by staci williams
I like this place come here often. But one complaint is the slack of items kept in stock
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October 2019 by Laurie Bobillot
Great selection, great staff
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April 2019 by Kathy Cummings
I love most of the staff. Tyler is incredible going always the extra mile in helping me! Asia also. I can never forget Linda and Cathy as well.
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February 2019 by Lisa Barnes
Weren't overly friendly.
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February 2017 by Natasha Ferguson
Can get almost everything you need for work here