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January 2024 by Eric Martin
Honestly what a waste of time! Would never recommend going here and why in the world would someone want to spend over $100 for a simple oil change?Thankfully my wife drove off because one that's what they quoted her and 2 they said that our vehicle was leaking fluid and couldn't work on it because it was a safety hazard.When my wife got home I looked under the hood and noticed that all of my fluids that the technician at Take 5 was complaining about were still full.The next morning I brought it to a dealership for the oil change which was only $70 and included topped off fluids. The technicians there took care of it without issue and complaints.The technicians at the dealership said that there was a slight one or two drops of fluid but nothing like what Take 5 was claiming.
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January 2024 by john jansen
The service was fine. My only complaint is that even with a $12 discount this oil change was better than $30 more than the last time I got my oil changed there.
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January 2024 by Steven Rusch
They offer free top offs between oil changes and I went in there and they topped everything off check my tires and sent me on my way. It was below zero outside and I certainly didn't want to do all that myself really appreciate their team they are awesome
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January 2024 by Craig Winnekins
Rudest worker in the world. Homely, Giant fat guy starting arguments for no reason at all. Female supervisor laughing as this was going on. Never ever would go again. Ridiculous. I’ve done told everyone I know not to ever ever go to westside Take 5 oil change unless you enjoy middle school bullying.
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December 2023 by Nicole Renier
Buck was GREAT as well as the manager, Matt. I will never go anywhere else to get my oil changed. I bring my granddaughter with me and she knows that they will always offer her a juice and fruit snacks. Great environment to be in, always positive attitudes from all the staff. Never pressure me to do anything that isn’t needed, which is always appreciated.
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December 2023 by Judy Patenaude
The young gentleman were very respectful. There was a line of cars waiting. They came out with bottles of water and gave me an estimate of the time it would take. Any questions i had were answered. I appreciated the great service. I only go to Take 5 for my oil changes.
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November 2023 by Mary Lorbetske
Absolutely great experience. Such a nice bunch of employees. Did everything and more to make it quick and easy. Kyle and Lorin were GREATService: Oil change
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November 2023 by Jennifer Hopp
Don’t know if I would go back. The Guys were new. They didn’t know how to reset my oil light. Not very professional. The Guy on the phone was super nice. He offered me a $25.00 coupon for my oil change. Thanks Sir!
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October 2023 by Paula Scharenbroch
I started using Take 5 on West Mason about five months ago and have gone there three times now. I am so impressed at their level of professionalism!! They went above and beyond my expectations each time. I guess I didn't expect such disciplined employees in an oil change business. It is amazing to see a company still care about customer service!!!Service: Oil change
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October 2023 by Karen Young
The wait time was longer than usual. They were training two new workers so I can understand why. It was okay but not quite as great of an experience as in the past. I did appreciate that they had sent me a $20 off coupon.Services: Air & cabin filter replacement
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September 2023 by Jeffery Jelen Jr.
The wait time was long, but it was due to being short staffed and trying to train a new tech. They were very upfront about it and offered a bottle of water while I waited. Working under pressure like that is difficult, but they handled it very well.Service: Oil change
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September 2023 by Adam Thomson
Normally there is pretty good service here, but the last time there it was 1.5 hours because they were only servicing one car at a time. One at a time would be fine if they didn't keep both doors open and acting like they were going faster to keep business. Talking with the tech confirmed that they weren't allowed to close the other door since management wouldn't like it. Just keep an eye on the lines and don't stick around if they're slow.Service: Oil change
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September 2023 by Aaron Dennis
Third time I tried this place in the past week. Still haven't got my oil changed. They only have 2 people working and are so slow!!! Maybe they should treat their employees better so someone will work there that's competent.Service: Oil change
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September 2023 by Chad C
The crew is very kind and thorough. We were offered water 3 times while waiting which we giggled at because we hadn't even finished the first bottle. Maybe a "courtesies offered" checklist would help, but really, it's not a detracting point in my opinion.
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September 2023 by Scott Vandenlangenberg
The employees there were very informative and friendly. I just bought the car that had a take 5 window sticker in it that was unreadable. They told me what it should have read and made me a new sticker. I have 2700 more miles on the change. Told me what she used in my vehicle before I owned it. Very informative. I will be back to get my oil changed when the miles are up. Thank you!
