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February 2024 by Curtis C. Hart
Helpful and Pleasant
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October 2023 by BylethsBoba
It's good for being GameStop. I've been coming here for a long time, and they've gone through many employees - both good and bad. I personally stopped coming because it gets annoying having to deal with the constant membership bashing whenever I need to buy something, but if I need to go to GameStop for whatever reason, this is the one.
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August 2023 by SAGA Switch
Poor customer service.I used to come here as my main game store as it was the closest. After multiple instances of the staff being extremely rude or talking to me in an insulting manner, I have decided not to return to this location. The staff has also been rarely helpful in finding anything I have tried to look for, only to find it myself.They are also very toxic to new gamers and will not send them in the right direction as far as recommendations go.I am not done with GameStop, as the other location in Green Bay are wonderful with great staff who are kind and want to help.This GameStop on Lime Kiln is not like that.
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July 2023 by Kristen Bouche
Purchased a game. The wrong game was put in the box. We don’t have a pro account with them and the one associate basically proved to the guy it was their mistake bc they had an extra copy in the drawer but would not make it right without the receipt. What a joke of a store. Would not recommend.
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July 2023 by Farrah T
Took my PS5 in to trade for cash, since I don’t play it as much as I thought. Bought in March of this year. Guy wouldn’t take it because he claimed it smelled like it had been sitting in a basement and had Water damage. When the shelf it sat on was probably as ventilated as it could be. No wall restrictions or anything. The thing looks brand new. They have taken other systems of ours on trade that have sat in the same house and the same shelf, no problem. Add in the fact that His attitude was awful, and was not friendly at all. Do not recommend and will not go to GameStop again. This location anyway.
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July 2023 by Silas White
Great games section great hospitality
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January 2023 by Anjali Bircher
Very friendly staff and good selection for a broad audience of game lovers!
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January 2023 by Kyle Romines
Told me my console was stolen a ps4 pro so I contacted ps4 customer service and it wasn’t
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November 2022 by Xotiic_RBLX
Very fast when getting me my Spider-Man games
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June 2022 by La Charla Cole
Great customer service greetings soon as I walked in the store as well as I was offered help all in one nice welcome tone.
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May 2022 by Boondy Xiong
Good service don't really have a problem
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April 2022 by acebadger gaming
The local Gamestop I got to whenever I feel the need to enable my addiction. While there tends to always be new faces because of how Gamestop as a company is, the workers there are always delivering great service and a pretty knowledgeable about any inquiry I have.
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March 2022 by Valeria Minnick
My son likes to buy his video systems there. Can't really say much about it... Just he likes what he buys.
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February 2022 by Mark Lawler
We called ahead to make sure they had the game and would be opened as it was close to close, drove across town and arrived before closing and the employee shut the gate and locked up as the prior customer left and wouldn't let us into the store to purchase the game we called about, even though it still wasn't closing time. Worst customer service, worst employee. Will be calling to complain to a manager once the store opens tomorrow.
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January 2022 by Tina M Loonsfoot
Very helpful and friendly. Greeted us at the door & asked if we needed any help. A very pleasant experience.
