HME Home Medical provides excellent and wonderful customer service. The experience is great, pleasant, and very positive, with everyone being amazing, attentive, and kind. Staff are welcoming, friendly, and always smiling, offering sensitive help with no pressure to buy. They ask the right questions, are good about communicating, and offer continued support for ongoing needs. Service is efficient, with items often ready the same day and repairs completed quickly. Customers feel taken care of and know their needs will be met with top notch service in the future.
I came in from out of town and had forgotten a piece to my cpap. The staff was really helpful in getting me a piece to fit what I needed. Thank you.
June 2025
My dad needed a part for a wheelchair that was purchased elsewhere and they gave it to us at no charge. Very friendly and excellent customer service.
June 2025
I had to make an emergency trip to Green Bay from out of state, and in my haste I forgot to pack my CPAP mask. The staff were not able to sell me a mask due to contractual limitations but they had something in the donation room that worked with my machine. No charge! Super helpful!!