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March 2024 by Troy N.
TrafficMaster Finton Foil Gray 24 oz. SD Polyester Carpeting falling apart after 2months after install. Mohawk refuses to stand behind their product. There is no question about the fact that the issue showed up a few weeks after install. I don't know what happened to it. Nobody in my family knows what happened to it. I can tell you this. I've never seen carpet do that before. Not even the 15 year old carpet we just had replaced to have carpeting sold to us by Home Depot and made by Mohawk. I'm 53 years old and I always had carpeting in my house. I travel for a living. I never seen any disgusting hotel carpet to that. Who whatever thought that you go into your local Home Depot to purchase carpeting and installation, that your are going to wind up being screwed by them because you have been sold some poorly made carpet!
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February 2024 by Tony B.
Dave Z from Home Depot is a ROCK STAR! I needed to get some lumber items, and get them cut to size for a sewing room enhancement project for BOTH my wife and a friend of hers. Dave gave us (mostly them!) the expert help and insight into getting what we needed. Cuts were needed and needed to be relatively precise. While I was off getting other needs, Dave continued on to the cutting. Both, without even asking for precision were absolutely astonished at just how carefully Dave set up the saw, and checking and rechecking measurements with a precise eye as keen as if this was his own project. When we got home, he was DEAD ON THE MONEY with the cuts (tolerances well within a 16th of an inch). Dave's colleagues were also very helpful in the moving and loading of our materials - taking extreme care with both our vehicles and the materials. YOU ROCK, DAVE Z!
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February 2024 by Duane “The Gambler”
Cut wood to my measurements for no charge
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February 2024 by Paul Thompson
Ordered a fridge and it died within one month. It was under warranty and their service provider for warranty work billed it as a compressor failure. We waited 2 months for it to be fixed and all he did was replace a switch in 5 minutes. Home depot is getting scammed by the local warranty repair company. If I knew it was a 5 minute fix on a cheap part I would have done it myself. Very angry over the entire ordeal.
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February 2024 by Whitey Kaine
Very nice store friendly staff .
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January 2024 by Griff Weber
Product availability is shameful
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January 2024 by Po etry
update: 1-15-24I will first say that the older salesman in the rental section was awesome. Other than that, the scaffolding I rented was for the inside of my house. $100 for the day. When we picked it up, it was covered in snow and ice. We had to lie it on the kitchen floor to thaw the pieces out. Once we wiped the pieces all down we set it up. The biggest problem was that once the scaffolding was set up and I was on top painting my ceiling, every time I grabbed the guard rail, pieces of the rusted paint would chip off of the rail and fall either to the ground or into my paint bucket. This happened all day long. To me this is just unacceptable.Please get competent, experienced staff in your stores!!!!! I asked a question about a tile cutter to which I was referred to a girl driving a forktruck to which she responded that they are in the hardware aisle. Nice job! They were right next to where I was standing, which was feet away from you. Time to move on to someone who has any knowledge (Bellevue). The next day I was at the Mason store and I waited and waited and waited to be told someone is coming twice. Someone shows up after 45 minutes to ask me If he could help me. I ask him if he has done tiling to which he tells me, " no, but what is your question?" Already pissed off, I ask him the question to which he says "I'll be right back". He leaves to ask someone else. Five frikin minutes later he returns to tell me to get a sanding stone. I ask him if they carry them, to which he again responds, "I'll be right back". At that point I decided it would be best for me to just walk out of the store. USELESS WASTE OF MY TIME!!!!!
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January 2024 by Sue L
We went to the Home Depot on the west side and there was an exceptional sales associate, his name started with a "D" possibly Dave??? First I was in the isle just looking around he asked if I wanted any help originally I didn't then changed my mind and he helped me figure out prices of some wood marked 70% off, then he brought over a couple more pieces that was on a different cart to see if I wanted that. Not only was he helpful and genuinely cared about other people he was very friendly as well; made you feel as comfortable as being right at home. Then he saw us in another section of the store loading up drywall on our cart. He said here let me help you with that and just started helping, this definitely sets him aside from others who may have asked if you wanted help and waited for an answer...he just started helping with no hesitation! Then if that wasn't enough he said he would bring it out to the vehicle for us to help load. Keep in mind the temperature is below zero with a wicked windchill. I said oh no you don't have to it's too cold he said he would. This goes way beyond good customer service, I am not too good with words but it was very touching. Thank you for helping us, not only did it help us physically but it was nice working with someone who wanted to help us like a team.
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January 2024 by Pattie Steeno
Employees had a hard time telling were things are to busy talking to each other
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January 2024 by Kyra Anderson
I am absolutely never disappointed by the West Green Bay Home Depot. Recently acquiring a home built in 1953, renovations are a must! Every employee is always more than willing to ask if we have any questions, or to point us in the right direction. Customer service is always awesome.I highly suggest utilizing their app also for finding things in the store. Accuracy is awesome.P.S. I am also a pro member, but no employee knows that until checkout, so it does not affect how I am treated in the store.
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January 2024 by Brad Peterson
Always a great visit! They carry Milwaukee Tools and lots more.
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December 2023 by Dale B.
4 Stars only because not all of their employees seem to know where various products / items are, in the store. You may have to ask several employees, in order to find what you are looking for. Other than that, a clean, well organized store.
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December 2023 by Al Schulz
I always like shopping here. Plus, I received a military discount. Why go to Menards and get a 11% mail in coupon you have to spend there. At Home Depot you can receive a 10% cash discount off the price at checkout
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December 2023 by Allen Hahm
Like all these stores, there's an indoor and then there's an outdoor. That's some distance away so if you park at one You're not close to your car when you come out. It's a pain for handicap people.
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November 2023 by Chris Cornelius
I bought extra long metal pipes that needed to be cut up and they cut them, free of charge to the size I needed. Staff very friendly and helpful. I also had to return and I had no hassles returning items that I didn't need.They also have discounts for military veterans