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November 2023 by Mary GreenMorning
Wish I could give 0 stars. Waited 4 hours for a wheel alignment and almost an hour and a half of that was waiting for someone to do a final test drive. Pretty ridiculous to drop something off at 11am and still be late to somewhere at 4pm. Avoid this place.
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August 2023 by Jake Koebernik
I should've known better after a different vehicle I took to Huron had 2 front bearing hub assemblys fail that were installed by Huron on Velp. I took it in for the 3rd time and was told "that the noise/problem has to get worse before we can diagnose it." Are you kidding me? Now to my current issue, brought my vehicle in for a normal realignment. No issues stated after I paid, the truck wasn't badly out of line, they adjusted it no problem, right? A day later I hear two different clicking/vibrating sounds coming from the front right wheel. I take it back to Huron and they find a pinched 4x4 vacuum line that isn't working properly. I've never heard this sound before, it suddenly happened after the realignment. I have them fix this line, and the problem/noise still isn't fixed, now they need to dig deeper and figure out if it's a wheel bearing kit, integrated hub kit, etc, costing up to$1,800. I'm pretty handy and do most of my own maintenance but this is fishy to me, especially with my previous issues with two failed hub installs. I'm never going back to Huron.
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August 2023 by Debbie Lindgren
When I stopped at Huron Automotive Service Center on Velp Avenue I was losing air in my tire quickly. The gentlemen at the service counter was great. They were very busy so the manager took care of my tire for me. Thank you!
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August 2023 by Allen Soares
I needed a new battery for my car they were able to get me in the same day that I called them I was in and out in about an hour and a half very professional and they explained everything to me about what was going on with my car would recommend them to anyone who needs car repairs
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June 2023 by Logan O'Leary
Every time I've come to Huron (either location), I've always had a good experience. Their staff are very helpful and do a good job communicating exactly what's wrong with my vehicle, and explaining all of my options.
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June 2023 by Kathryn Jordan
I did not have a good experience with this shop. I went in to get my oil changed and waited for my car. The man at the counter mentioned that they generally do a tire rotation when they do an oil change. I said “okay, sounds good”. The man failed to mention that this would be an additional charge until after he had already taken my payment. During my time in the waiting room, I overheard the 2 men at the counter explaining how they could get additional money from customers by adding miscellaneous charges on to the bills so that they get more money. This is unacceptable. After my car was finished, the same man at the counter came back to talk to me. He stated my car was in awful shape and needed to have over $1,000 worth of work done. When I said I would review and get back to him, he insisted I stay and have all the work done immediately. Some of the items that I “needed” to have done were the air filter changed and he stated my car was completely out of antifreeze. I checked both of these items when I got home and found that the antifreeze was full and the air filter was clean. This shop lied to me about the work that was needed on my car in hopes that I would have all this work done so they could make money. Absolutely unacceptable.Service: Oil change
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June 2023 by David Provost
New Tires on 2021 Ford Explorer.Was easy to set appointment and very nice and friendly.Great PriceWould recommend to anyone
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May 2023 by Matt Loritz
Service was prompt and polite and quality seems good, but do not allow them to submit rebate forms for you. They did not submit the correct information so our rebate was declined. We are out $250 because the rebate expired before we could get it fixed. Very shady on the part of both Huron and Goodyear.Service: Tires
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May 2023 by Sandra Beaver
The team here gives impeccable guest service and are always fair. I always trust they are not embellishing repairs to make more of a profit like other places have. They are looking out for the customers and ensuring the appropriate repairs and maintenance are being done. And the work is always top notch!Service: General repairs & maintenance
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May 2023 by Phyllis Peterson
Josh, Kevin, and Dion were extremely helpful and easy to work with. Customer service seems to be a priority for them as I witnessed how they treated other customers as well. Very happy with their work and I highly recommend them.Services: Tires
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May 2023 by Ben Johnson
I paid to get my headlights restore and they actually look worse than they did before and there's actually sand marks very visible. If you're looking to get your headlights restored look elsewhere this place doesn't know how to do it
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May 2023 by Dwayne Robinson
Had vehicle inspected and new starter put in.Excellent work, professional and quick.I’ll be going back with all my vehicles.Service: Auto battery maintenance
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February 2023 by Amanda Vokolek
Staff was friendly and knowledgable and able to get me on the calendar quickly.When it came to what needed to be fixed, they added in a bunch of unnecessary things. Obviously saw a female that had no clue what was actually wrong and took advantage. I was able to get a second opinion from my friend that works at another Auto shop. ( Huron is convenietly close to my place of employment so I thought I would give them a try first). I ended up having my car fixed for $1500.00 less than what I was quoted at Huron. I recommend not using this establishment if you don't know anything about vehicles. They will take advantage of you.Services: Auto engine diagnostic
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December 2022 by Ani Woodworth
Wonderful experience there. They are compassionate, kind, friendly, knowledgeable, and convenient. I will never take my car anywhere else! This family owned business has by business for life!
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November 2022 by Krista Greene
Huron's technicians provide specific feedback on the entire car's system checks, all sent by text before I even leave the shop. Always friendly, expert, and reliable.Services: Battery
